Adopts Epson OmniLink Smart Printer for Its Web-Based, Mobile Guest Ordering Application Adopts Epson OmniLink Smart Printer for Its Web-Based, Mobile
  Guest Ordering Application

Online Orders from Any Device and Web-Based Kitchen Printing Speed Food
Delivery and Improve Guest Service

International Hotel, Motel + Restaurant Show

Business Wire

NEW YORK -- November 11, 2013

Today at The International Hotel, Motel + Restaurant Show® (IHMRS), Epson
America, Inc., a leading supplier in value-added point-of-sale (POS)
solutions, announced that, a company that specializes in mobile
and online ordering anywhere, from any device at anytime, has selected Epson’s
OmniLink™ TM-T88V-i as part of the company’s guest ordering solution. This
innovative smart solution enables guest food orders to be routed directly from
any smartphone or web enabled device to the kitchen for immediate order
processing. Guests pay directly from the application – where
credit payments can be processed seamlessly through the POS system or
independently through a payment portal. Since and Epson’s
OmniLink-series are both platform-independent, the new solution can be easily
integrated, allowing restaurants, hotel kitchens, resorts, casinos, and even
stadiums to accept mobile and online orders and payments directly from guests,
which allows them to prepare orders more quickly, more accurately and more
efficiently than ever before.

Hospitality Technology Magazine’s POS Software Trends 2013 survey cites online
ordering as the number one POS functionality that 51% of surveyed restaurant
operators would most like to invest in for 2013. ^ Interest in mobile phones
for ordering and payment has also spiked, with 48% of operators adding it to
POS shopping lists.

“Our business is thriving, and we’re looking for best-of-breed solutions that
complement our application, and help our customers further streamline mobile
ordering processes,” commented Nicolas Chaillan, CEO. “We needed
a printer that was durable enough to withstand a kitchen environment, yet
smart enough to take orders directly from a web-based application. Epson’s new
OmniLink-series was a great fit for us.”

Designed to support mobile POS applications with web-based printing, Epson’s
OmniLink TM-T88V-i intelligent printer is ideal for food service online
ordering. With its built-in processing power and unique ePOS technology, the
OmniLink TM-T88V-i supports web-based printing from any mobile device with no
print drivers, plug-ins, PCs or costly application changes. It also enables
mobile devices to communicate directly with OmniLink-connected peripherals
such as a bump bar, kitchen display or up to 20 slave kitchen printers. When
paired with the online guest ordering application, hotels and
restaurants have a powerful solution for mobile and online ordering that
accelerates order processing and delivery and drives sales.

“Epson’s ePOS-Print technology is the star of this show,” commented Gregg
Brunnick, Director of Marketing for Epson’s Business Systems Division. “It
allows the printer to translate XML directly into ESC/POS printer command
language. It’s truly a breakthrough in printer technology, and we’re looking
forward to working with partners like to take web-based,
platform-independent applications to a whole new level by inserting a printer
that can do far more than just print.”

About is a web-based touch application enabling guests to use their own
mobile devices and computers to instantly order food and drinks wherever they
are, making it the perfect solution for dine-in, takeout, delivery, and room
service. It’s 100% cross-platform, which allows guests to use it without
downloading anything and it works seamlessly on any of your guests’
smartphones and tablets, including iOS, Android, Windows Phone 8, Blackberry
10, as well as with any computer. Guests can order off a menu, pay in-app,
call a server, ask for a check, and even explore social media from whatever
device they have with them. is instantly available via a simple
web address or by snapping a QR code, and is synced with point-of-sale systems
for one simple, fluid solution. It is also available as a standalone interface
without POS integration, which is compatible with any hardware. To find out
more, please visit

About Epson America, Inc.

Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is
the U.S. affiliate of Japan-based Seiko Epson Corporation, a global
manufacturer and supplier of high-quality technology products that meet
customer demands for increased functionality, compactness, systems integration
and energy efficiency. For over 40 years, Epson’s advanced technology has been
at work in millions of POS systems around the world. Today Epson’s Business
Systems Division continues to bring industry-leading, open architecture, smart
technologies to the point of service. To learn more about Epson America
Business Systems Division, please visit:, or connect with us on
Facebook (, Twitter
( and YouTube

Epson is a registered trademark of Seiko Epson Corporation. OmniLink is a
trademark of Epson America, Inc. All other trademarks and/or registered
trademarks are property of their respective owners.

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