Sykes Enterprises, Incorporated Comments on Typhoon Haiyan (Yolanda)

Sykes Enterprises, Incorporated Comments on Typhoon Haiyan (Yolanda)

Immaterial Impact to the Company's Operations

TAMPA, Fla., Nov. 8, 2013 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated
("SYKES" or the "Company") (Nasdaq:SYKE), a global leader in providing
comprehensive outsourced customer contact management solutions and services in
the business process outsourcing (BPO) arena, announced today that Haiyan
(local name Yolanda), a category 5 strength typhoon and the strongest this
year, has made landfall on the Philippines archipelago. The center of the
storm has passed Cebu, where the Company has operations. And on Saturday
evening, Philippines time, typhoon Haiyan is expected to exit the Philippine
Area of Responsibility (PAR). Our thoughts and prayers are with the people of
the Philippines and for their safety. The impact from the typhoon has been
immaterial, given the Company's disaster recovery planning and built-in
redundant support infrastructure. The Company has been operating in the
Philippines since 1997, and the number of typhoons and storms the archipelago
experiences on average is roughly 20 on an annual basis. According to the U.S.
Navy's Joint Typhoon Warning Center, the typhoon's maximum sustained winds
were 195 mph, with gusts up to 235 mph shortly before the typhoon made

About Sykes Enterprises, Incorporated

SYKES is a global leader in providing comprehensive customer contact
management solutions and services in the business process outsourcing (BPO)
arena.SYKES provides an array of sophisticated customer contact management
solutions to Fortune 1000 companies around the world, primarily in the
communications, financial services, healthcare, technology and transportation
and leisure industries.SYKES specializes in providing flexible, high quality
customer support outsourcing solutions with an emphasis on inbound technical
support and customer service.Headquartered in Tampa, Florida, with customer
contact management centers throughout the world, SYKES provides its services
through multiple communication channels encompassing phone, e-mail, web, chat
and social media.Utilizing its integrated onshore/offshore and virtual
at-home agent delivery models, SYKES serves its clients through two geographic
operating segments: the Americas (United States, Canada, Latin America, India
and the Asia Pacific region) and EMEA (Europe, Middle East and Africa).SYKES
also provides various enterprise support services in the Americas and
fulfillment services in EMEA, which include multi-lingual sales order
processing, payment processing, inventory control, product delivery and
product returns handling.For additional information please visit

CONTACT: For additional information contact:
         Subhaash Kumar
         (813) 233-7143
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