Splunk Turns to Ping Identity for Simple and Secure Customer Portal Access

  Splunk Turns to Ping Identity for Simple and Secure Customer Portal Access

   Identity Security Company Implements One-Click SSO Access to Portal Apps
                        Including Salesforce Help Desk

Business Wire

DENVER -- November 7, 2013

Ping Identity^®, The Identity Security Company™, today announced that Splunk
(NASDAQ: SPLK), provider of the leading software platform for real-time
operational intelligence, has selected Ping Identity to provide its customers
with simple and secure access to the Splunk customer portal.

Customer service is a priority at Splunk. To better serve Splunk’s more than
6,000 customers, the company launched a single sign-on initiative to simplify
access to all of its web properties and cloud-based apps, including a support
portal on Salesforce.com Service Cloud. To eliminate multiple login requests
from the individual applications inside the portal, Splunk selected Ping
Identity to provide secure, standards-based single sign-on and identity
federation. Now every Splunk customer has one-click access to the portal
without ever exposing their identities or passwords to third-party vendors.

“Our customer portal has to be a seamless extension of the Splunk experience.
After a customer logs in, one-click access to all the portal’s resources and
apps is a must,” said Christopher Nelson, senior director of IT business
applications, Splunk. “Now we have a continuous user interface, while
maintaining tight security. And, because Ping Identity does not store
passwords and identities, our customer information never leaves the Splunk
environment – another requirement of the Splunk experience.”

In under a week, Ping Identity was able to implement a SAML-based SSO
connection from Salesforce.com Service Cloud Portal to Splunk’s customer
portal. The identity bridge eliminates the need to log in to multiple
applications in order to open a customer ticket or access the Splunk help

“Splunk is a great example of a customer that needed an enterprise-grade,
identity security solution to address the increasingly complex interplay
between cloud applications and identities,” said Loren Russon, vice president
of product management and design for Ping Identity. “We responded with a
solution that was fast to implement, cost-effective and secure. And that will
easily scale with future identity and access management requirements.”

About Ping Identity | The Identity Security Company

Ping Identity believes secure professional and personal identities underlie
human progress in a connected world.Our identity and access management
platform gives enterprise customers and employees one-click access to any
application from any device. Over 1,000 companies, including half of the
Fortune 100, rely on our award-winning products to make the digital world a
better experience for hundreds of millions of
people.Visitpingidentity.comfor more information.

About Splunk Inc.

Splunk Inc. (NASDAQ: SPLK) provides the engine for machine data™. Splunk®
software collects, indexes and harnesses the machine-generatedbig datacoming
from the websites, applications, servers, networks, sensors and mobile devices
that power business. Splunk software enables organizations to monitor, search,
analyze, visualize and act on massive streams of real-time and historical
machine data. More than 6,000 enterprises, universities, government agencies
and service providers in over 90 countries use Splunk Enterprise to
gainOperational Intelligencethat deepens business and customer
understanding, improves service and uptime, reduces cost and mitigates
cybersecurity risk.Splunk Cloud™is a service that delivers Splunk Enterprise
in the cloud for large-scale productionenvironments.Splunk Storm®, a
cloud-based subscription service, is used by organizations developing and
running applications in the cloud.Hunk™: Splunk Analytics for Hadoop is a
fully integrated analytics platform for Hadoop that enables everyone in an
organization to interactively explore, analyze and visualize historical data
in Hadoop.

To learn more, please visitwww.splunk.com/company.

Splunk, Splunk>, Listen to Your Data, The Engine for Machine Data, Hunk,
Splunk Cloud, Splunk Storm and SPL are trademarks and registered trademarks of
Splunk Inc. in the United States and other countries. All other brand names,
product names, or trademarks belong to their respective owners. © 2013 Splunk
Inc. All rights reserved.


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