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CSG Achieves TM Forum Frameworx Conformance Certification

  CSG Achieves TM Forum Frameworx Conformance Certification

TM Forum Awards CSG Singleview™ Accelerate 8 Exceptional Levels of Conformance
              to Frameworx Suite of Standards and Best Practices

Business Wire

ENGLEWOOD, Colo. -- November 6, 2013

CSG Systems International, Inc.(NASDAQ: CSGS), a global provider of
interactive transaction-driven solutions and services, today announced that
Singleview Accelerate 8 has achieved exceptional conformance levels to TM
Forum’s Frameworx Business Process (eTOM) and Information Model (SID)
Frameworks.

TM Forum’s Frameworx suite of best practices and standards provides the
blueprint for effective, efficient business operations. Frameworx enables
service providers to assess and optimize performance using a proven,
service-oriented approach to operations and integration.

“Service providers are increasingly using Frameworx conformance as an
important feature as the need for affordable, efficient, and effective
business processes becomes critical to delivering innovative services,” said
Nik Willetts, chief strategy officer, TM Forum. “Frameworx Conformance
Certification reflects CSG’s commitment to standards and interoperability and
reassures customers that require standards-based, cost-effective, and flexible
solutions. We congratulate CSG on this achievement.”

CSG has long advocated and developed open-architecture solutions that adhere
to globally accepted standards. Comprehensive specifications and requirements
allow CSG’s extensive suite of products and services to be easily integrated
into a provider’s ecosystem. TM Forum’s Frameworx Conformance Certification
recognizes the market-leading ability of Singleview to provide the
compatibility, connectivity, and integration necessary for providers to
execute effective B/OSS strategies and set the benchmark for conformance in
the industry.

“CSG embraces TM Forum standards across all aspects of its product lifecycle,”
said Michelle Nowak, vice president of product management for Singleview at
CSG. “We take a holistic approach to transformative business change. CSG
Singleview Accelerate 8 sharpens the focus on delivering successful business
outcomes—it’s not only about technology, but about people and process too.”

Frameworx speeds time-to-market for new services and drives down operational
costs by providing a proven, standardized model for core business and
functional processes. CSG Singleview Accelerate 8 takes that model a step
further, going above and beyond basic standards to adhere to tougher and more
comprehensive requirements that enable fitness for deployment in many
geographies, segments, and verticals. Today, more than 60 of the world’s
best-known wireline, wireless, IP, and mobile network operators rely on CSG
Singleview for their fully converged real-time prepaid and post-paid charging
and billing services.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business
support solutions and services company serving the majority of the top 100
global communications service providers, including leaders in fixed, mobile,
and next-generation networks such as AT&T, Comcast, DISH, France Telecom,
Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner
Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of
experience and expertise in voice, video, data, and content services, CSG
International offers a broad portfolio of licensed and Software-as-a-Service
(SaaS)-based products and solutions that help clients compete more
effectively, improve business operations and deliver a more impactful customer
experience across a variety of touch points. For more information, visit our
website at www.csgi.com.

Contact:

CSG International
KC Higgins, +1 303-434-8163
Public Relations
kc.higgins@csgi.com
or
Liz Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com