Crucial.com Honored With Thirteenth Bizrate Circle of Excellence Award for
Outstanding Online Customer Experience
Shopzilla Recognizes Crucial.com as One of the Most Trusted Online Retailers
with Bizrate Circle of Excellence Platinum Award
BOISE, Idaho -- November 6, 2013
Crucial.com, a leading online retailer specializing in computer memory (DRAM)
upgrades and solid state drives (SSDs), announced today that it is the
recipient of the 2013 Bizrate® Circle of Excellence Platinum Award for
outstanding customer satisfaction. The award, presented by Shopzilla, an
online portfolio of ecommerce brands that reach over 40 million shoppers per
month, honors online retailers that receive top customer satisfaction ratings
over a one-year period.
Rated by their own verified customers, only those retailers that score the
highest level of ratings are presented with the Platinum Award, a distinction
that just 1.3% of the Bizrate Insights North American Network is able to claim
in 2013. Each of the Platinum Award recipients received scores of more than
9.0 out of 10 in all seven key satisfaction indicators, including:
*Point of Sale Measurements
*Ease of Finding What the Customer is Looking For
*Post Order Fulfillment Measurements
*Product Met Expectations
“Outstanding customer service is at the core of Crucial.com. There is no
greater honor than to be recognized for the 13^th year for our efforts,” said
Kathy Lansdowne, Crucial.com Senior Manager of Customer Relations. “This award
is a validation of the care and effort we put in to ensuring our customers not
only have the most accurate information needed to make an upgrade decision,
but are empowered with a broader understanding of memory and storage
Crucial.com was founded on the premise that everyday consumers can and should
have the ability to improve their computer’s performance through
do-it-yourself memory upgrades and has been providing the knowledge and tools
to do so for over 15 years.
Visit www.crucial.com for more information, follow Crucial on Twitter at
@CrucialMemory, “LIKE” Crucial at www.facebook.com/CrucialMemory, and
subscribe to our videos at www.youtube.com/crucialmemory.
Crucial.com is a leading online retailer specializing in computer memory (RAM)
upgrades and solid state drives (SSDs), and is an online destination of Micron
Technology, Inc., one of the world's leading manufacturers ofcomputer memory
products. Crucial.com offers more than 250,000 upgrades for nearly every
computer system: home and business, old and new, PC and Mac® computers.
Utilizing a suite of easy-to-use, free online tools, including the Crucial®
System Scanner and the Crucial Memory Advisor™ tools, consumers are able to
quickly assess, select, and purchase compatible memory upgrades to restore
computer performance, improve system reliability and increase productivity.
For more information, visitwww.crucial.com.
Micron Technology, Inc. is one of the world's leading providers of advanced
semiconductor solutions. Through its worldwide operations, Micron manufactures
and markets a full range of DRAM, NAND and NOR flash memory, as well as other
innovative memory technologies, packaging solutions and semiconductor systems
for use in leading-edge computing, consumer, networking, embedded and mobile
products. Micron's common stock is traded on the NASDAQ under the MU symbol.
To learn more about Micron Technology, Inc., visit www.micron.com.
©2013 Micron Technology, Inc. All rights reserved. Information is subject to
change without notice. Crucial and the Crucial logo are trademarks of Micron
Technology, Inc. All other brand or product names are trademarks or registered
trademarks of their respective holders.
The Pollack PR Marketing Group
Will Ostedt/Stefan Pollack
Press spacebar to pause and continue. Press esc to stop.