Guidewire to Implement its Underwriting, Policy Administration, Rating, and
Billing Systems at AIG Japan
Guidewire PolicyCenter® and Guidewire BillingCenter® to replace multiple
systems and enable speed to market and enhanced customer service capabilities
FOSTER CITY, Calif. & TOKYO -- November 5, 2013
Guidewire Software, Inc. (NYSE: GWRE), a provider of Property/Casualty (P/C)
insurance software products, today announced that AIG Japan is in the process
of implementing Guidewire PolicyCenter as its new underwriting and policy
administration solution and Guidewire BillingCenter to manage its billing
operations. PolicyCenter and BillingCenter will be deployed together starting
with a homeowner product at American Home Assurance Company, Japan Branch
(American Home Japan), one of AIG’s subsidiary insurers in Japan.
PolicyCenter and BillingCenter help insurers get products to market faster,
introduce new distribution channels and billing methods in a timely fashion,
provide a single view of customers across the systems, and reduce the cost of
IT maintenance. PolicyCenter and BillingCenter enable insurers to improve
processes, with rich out-of-the-box product features and business rules, which
insurers can benefit greatly from.
“We selected Guidewire PolicyCenter and BillingCenter for several reasons,”
said Michael Gay, CIO of American Home Japan, and responsible for the policy
administration system renewal project at AIG Japan. “The highly integrated
Guidewire platform and its ease of upgradability were very attractive to us.
In addition, Guidewire’s technology is already localized to meet Japan’s
market needs and delivered in Japan which is significant.”
“Another key contributing factor in our selection of Guidewire was the quality
of the Guidewire team,” continued Michael Gay.
Benefits of PolicyCenter and BillingCenter include:
*Increased ability to bring new products to market;
*Access to single view of customers across systems to better serve its
customers and identify and act upon cross-sell and up-sell opportunities;
*More precise control, consistency, and responsiveness over rating and
pricing through all phases of the product lifecycle;
*Flexible payment options for customers; and
*Built-in best practices in business processes and services.
“We are looking forward to the automation of manual tasks and the flexibility
that Guidewire technology will bring,” said Michael Gay. “This will enable us
to quickly respond to our customer feedback and provide them with the products
and types of coverages they want.”
“We are honored that American Home Japan, an AIG subsidiary insurer, has
selected PolicyCenter and BillingCenter as well as Guidewire Rating
Management™ and welcome them to the Guidewire family,” said Ian Tavener, vice
president, Asia Pacific, Guidewire Software. “We are excited to expand our
footprint in the Japanese market and look forward to working with AIG Japan on
Guidewire PolicyCenter is a flexible underwriting and policy administration
system that enables property/casualty insurers to grow business profitably by
improving efficiency, while responding with agility to market opportunities
and enhancing relationships with agents and customers. Designed to support
both commercial and consumer lines, PolicyCenter helps insurers streamline
front and back office processes, from new business submission and quoting
through policy renewals. PolicyCenter is available as a standalone system or
as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s
legacy systems or third party applications.
Guidewire BillingCenter is a comprehensive billing and receivables management
system built on the core design principles of automation, control and
flexibility. BillingCenter allows you to deliver insurance your way by making
it easier to automate the billing lifecycle; design flexible billing, payment
and delinquency plans; manage agent commissions; and enable rapid integration
with external payment systems. BillingCenter is available as a standalone
system or as part of Guidewire InsuranceSuite™, and can be integrated to a
general (property and casualty) insurer’s legacy systems or third-party
About Guidewire Software
Guidewire builds software products that help Property/Casualty insurers
replace their legacy core systems and transform their business. Designed to be
flexible and scalable, Guidewire products enable insurers to deliver excellent
service, increase market share and lower operating costs. Guidewire
InsuranceSuite™ provides the core systems used by insurers as operational
systems of record. Additional products provide support for data management,
business intelligence, anytime/anywhere access and guidance and monitoring.
More than 150 Property/Casualty insurers around the world have selected
Guidewire. For more information, please visit www.guidewire.com. Follow us on
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire
PartnerConnect, Guidewire SolutionConnect, Guidewire Live, Live Inside, Before
& After, Claim Canvas, Viewpoint, Deliver Insurance Your Way, and the
Guidewire logo are trademarks, service marks, or registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
Guidewire Software, Inc.
Diana Stott, +1 650-356-4941
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