Amdocs and Thailand's True Corporation Extend Engagement for Five Years to
Support Convergent Billing
True also selects Amdocs to enhance its enterprise billing capabilities
ST. LOUIS, Nov. 5, 2013
ST. LOUIS, Nov. 5, 2013 /PRNewswire/ --Amdocs (NYSE: DOX), the leading
provider of customer experience systems and services, today announced a
five-year extension of its relationship with True Corporation (True), the only
quad-play provider in Thailand, for ongoing support and development of True's
convergent billing platform. The extension follows Amdocs' successful
deployment of convergent billing at True for the support of innovative,
personalized bundled offerings designed to enhance the customer experience and
increase operational efficiencies. True has also selected Amdocs for a project
to enhance the company's enterprise billing capabilities.
(Logo: http://photos.prnewswire.com/prnh/20120722/NY44154LOGO )
The Amdocs convergent billing solution allows True to charge for any
combination of services in a simple, all-inclusive bill, and supports the
bundling of services across all lines of business, reducing time to market for
innovative new services and improving the customer experience. With the new
enterprise billing enhancement, True will be able to offer its corporate
customers new features, such as pooled allowances that enable the sharing of
allowances between units in a given organization. Corporate customers will
also be able to set maximum limits on shared allowances, send SMS alerts to
preferred contacts in the corporate hierarchy and distribute their charges
between the different units within the organization.
"Amdocs has helped us become a one-stop-shop for all the communication
services a customer needs, be it a mobile phone, a landline phone, Internet
access, digital TV services or any combination," said Khun Pichit Thanyodom,
chief information officer at True. "With constant changes in market demands
and rising customer expectations, we wanted to continue to benefit from
Amdocs' wealth of experience and expertise in enhancing and improving our
enterprise billing capability, in addition to supporting the significant rise
in our postpaid customers."
"The Amdocs solution enables True to deliver innovative, converged and
tailored service bundles, and with the enhanced enterprise billing features,
True's corporate customers will enjoy greater flexibility and efficiency,
thereby improving the customer experience and customer loyalty with all its
end users," said Rebecca Prudhomme, vice president of product and solutions
marketing at Amdocs. "And, by providing customers with a single, integrated
bill for all services, True is able to reduce total cost of ownership and
improve operational efficiencies."
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For more than 30 years, Amdocs has ensured service providers' success and
embraced their biggest challenges. To win in the connected world, service
providers rely on Amdocs to simplify the customer experience, harness the data
explosion, stay ahead with new services and improve operational efficiency.
The global company uniquely combines a market-leading BSS, OSS and network
control product portfolio with value-driven professional services and managed
services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and
its 20,000 employees serve customers in more than 70 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking
statements made pursuant to the safe harbor provision of the Private
Securities Litigation Reform Act of 1995, including statements about Amdocs'
growth and business results in future quarters. Although we believe the
expectations reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such statements involve
risks and uncertainties that may cause future results to differ from those
anticipated. These risks include, but are not limited to, the effects of
general economic conditions, Amdocs' ability to grow in the business markets
that it serves, Amdocs' ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts that may
render the Company's products and services obsolete, potential loss of a major
customer, our ability to develop long-term relationships with our customers,
and risks associated with operating businesses in the international market.
Amdocs may elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any obligation to do
so. These and other risks are discussed at greater length in the Company's
filings with the Securities and Exchange Commission, including in our Annual
Report on Form 20-F for the fiscal year ended September 30, 2012 filed on
December 11, 2012 and our quarterly 6-K forms furnished on February 12, May
16 and August 12, 2013.
Contact: Media, Heather Lukens, Fusion PR for Amdocs, Tel: +1-212-651-4227,
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