American Airlines Customers Will Have Gate-to-Gate Use Of Handheld Portable
Electronic Devices Beginning This Afternoon
American Obtains FAA Approval to Allow Extended Use of Handheld Portable
FORT WORTH, Texas, Nov. 4, 2013
FORT WORTH, Texas, Nov. 4, 2013 /PRNewswire/ -- American Airlines customers
can read their e-books, finish reviewing work documents, listen to music or
watch videos on handheld portable electronic devices (PEDs) gate to gate
beginning at5 p.m. CST today. American has obtained approval from the Federal
Aviation Administration (FAA) to allow customers to expand their use of PEDs
onboard American's entire mainline fleet as well as regional aircraft operated
by American Eagle Airlines. American has worked closely with the FAA on this
"We're delighted that our customers are now able to use their handheld
portable electronic devices gate to gate," said Jon Snook, American's Senior
Vice President – Customer Service. "We know that our customers have wanted
additional access to their personal devices on their flights, and we've been
working with the FAA for some time to make this a reality. We're excited to be
able to deliver this to our customers because of the FAA's expeditious
Beginning this afternoon, customers on American's mainline flights and flights
operated by American Eagle Airlines will be able to use PEDs from gate to gate
– including during taxi, takeoff and landing – within the United States.
American is working closely with its other regional partners to bring the same
level of electronic device access to customers on all regional flights by the
end of the year.
Here's some additional helpful information about PED use on American and
American Eagle Airlines:
oWhen the aircraft doors are closed for departure, devices will need to be
in airplane mode.
oWi-Fi access on equipped aircraft will be available shortly after takeoff.
oCustomers need to secure their handheld devices by holding them or placing
them in a seatback pocket. Previously, these devices needed to be stowed
under a seat or in an overhead bin during taxi, takeoff and landing.
oBecause the safety of our customers and people is always our top priority,
customers should listen to all safety briefings and comply with crewmember
instructions. Our crewmembers don't like to interrupt our customers'
productivity, but always want them to be safe.
oThis change doesn't apply to larger items such as laptops. These items
will still need to be stowed during taxi, takeoff and landing.
oSome American Eagle flights won't allow the expanded use of PEDs until
later this year.
The expanded use of PEDs is one of a number of American's recent inflight
enhancements. American has 99 percent of its domestic mainline fleet equipped
with Wi-Fi, including its entire fleet of Boeing 737s, 767-200s, MD-80s and
Airbus A319s. American's Boeing 777-300ER is the first aircraft in American's
fleet to offer international Wi-Fi, enabling customers to remain connected
throughout the flight, whether over land or over water.
In addition to Wi-Fi, American's Airbus A319s, Boeing 777-300ERs and new
Boeing 737s offer customers modern technology onboard, including in-seat
entertainment throughout the aircraft. Customers are able to stay connected
throughout their travels with universal power outlets and USB ports at every
About American Airlines
American Airlines focuses on providing an exceptional travel experience across
the globe, serving more than 270 airports in nearly 50 countries and
territories. American's fleet of nearly 900 aircraft fly an average of more
than 3,500 daily flights worldwide from hubs in Chicago, Dallas/Fort Worth,
Los Angeles, Miami and New York. American flies to nearly 100 international
locations including important markets such as London, Madrid, Sao Paulo and
Tokyo. With more than 500 new planes scheduled to join the fleet, including
continued deliveries of the Boeing 737 family of aircraft and new additions
such as the Boeing 777-300ER and the Airbus A320 family of aircraft, American
is building toward the youngest and most modern fleet among major U.S.
carriers. American's website, aa.com^®, provides customers with easy access to
check and book fares, and personalized news, information and travel offers.
American's AAdvantage^® program, voted Airline Program of the Year at the 2013
Freddie Awards, lets members earn miles for travel and everyday purchases and
redeem miles for flights to almost 950 destinations worldwide, as well as
flight upgrades, vacation packages, car rentals, hotel stays and other retail
products. The airline also offers nearly 40 Admirals Club^® locations
worldwide providing comfort, convenience, and an environment with a full range
of services making it easy for customers to stay productive without
interruption. American is a founding member of the oneworld^® alliance, which
brings together some of the best and biggest airlines in the world, including
global brands like British Airways, Cathay Pacific, Iberia Airlines, Japan
Airlines, LAN and Qantas. Together, its members serve nearly 900 destinations
served by more than 10,000 daily flights to more than 150 countries. Connect
with American on Twitter @AmericanAir or Facebook.com/AmericanAirlines.
American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of
AMR Corporation. AMR Corporation common stock trades under the symbol "AAMRQ"
on the OTCQB marketplace, operated by OTC Markets Group.
SOURCE American Airlines
Contact: Andrea Huguely, 817-967-1577, email@example.com
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