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CallHosted Puts Customers in Control of Their Cloud-Based Communications With Mitel Provisioning Tool

CallHosted Puts Customers in Control of Their Cloud-Based Communications With
Mitel Provisioning Tool

MiCloud Solution Enables Streamlined Web-Based Management of Communications
Resources

UTRECHT, Netherlands and DORDRECHT, Netherlands, Oct. 31, 2013 (GLOBE
NEWSWIRE) -- CallHosted, a leading Dutch communications service provider, is
now able to extend self-care capabilities out to customers of the cloud
communications service built on Mitel ® (Nasdaq:MITL) (TSX:MNW). Part of its
MiCloud 'Powered by Mitel' solution, Mitel's Oria Provisioning Platform
provides customers with the flexibility and control of their environments
required for efficient delivery and utilization of cloud based services.
CallHosted was one of the first partners globally to build a service on the
MiCloud platform and is now the first partner in the Netherlands to be Mitel
Oria certified.

Mitel Oria is a flexible tool that allows customers to manage their own cloud
communications environments by themselves, without having to rely on external
resources. This allows organizations to make quick and easy changes through a
standard web browser interface with no training required, on an on demand
basis to support their business needs. Mitel Oria also provides efficient
management tools within the Service Provider environment, including
operationally aligned profiles for managing the MiCloud 'Powered by Mitel'
solution. It offers multi-tier distribution models, back office integration
into other business and operational systems, and detailed insight into the
actual usage of the system. This enables partners such as CallHosted to now
offer attractive 'pay-per-use' options.

Paul Smissaert, director at CallHosted said, "We are constantly looking for
technology that is of added value for our resellers. We noticed customers want
more control and to be able to do simple management themselves, like adding
new users or changing access rights. Mitel Oria allows this and also gives us
better insight into the usage so we can invoice the end user for what they
actually use. With this technology, we want to support our resellers and bring
them to the next level. These advantages made the decision to go for the
certification very easy."

Mitel Oria is part of the MiCloud 'Powered by Mitel' program, which offers
service providers and business partners several options to deliver
feature-rich cloud communications services. This includes flexible
communications platforms, commercial models and optional services that align
with the specific market needs and operational profile of the service
provider. For more information on the MiCloud 'Powered by Mitel' program,
please visit www.mitel.com.

About CallHosted

CallHosted offers flexible communications solutions via an extensive partner
network of certified Telecom and ICT service providers. By using the smart
Mitel communications and collaborations solutions, CallHosted and his partners
are able to provide solutions that meet the specific customer needs. It does
not matter if it is a on premise, hosted, virtualised on VMware, private cloud
or hybrid solution.

About Mitel

Mitel® (Nasdaq:MITL) (TSX:MNW) is a global provider of unified communications
and collaboration (UCC) software, solutions and services that enable
organizations to conduct business anywhere, over any medium with the device of
their choice. Through a single cloud-ready software stream, Mitel's Freedom
architecture provides customers in over 100 countries the flexibility and
simplicity needed to support today's dynamic work environment. For more
information visit www.mitel.com.

MITL-C

European Contacts:

CallHosted, Angelique Adriaans Tel: +31 (0)88 003 72 34,
a.adriaans@callhosted.com

Mitel, Marieke Adama, Tel: +31 (0)30 8500 030, marieke_adama@mitel.com

Whizpr, Yvon Reitsma, Tel: +31 (0)317 410 483, mitel@whizpr.nl

North American Contacts:

Amy MacLeod (media), 613-592-2122 x71245, amy_macleod@mitel.com

Malcolm Brown (industry analysts), 613-592-2122 x71246,
malcolm_brown@mitel.com

Michael McCarthy (investor relations), 469-574-8134,
michael_mccarthy@mitel.com


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