Nexmo and CSG Partner to Support Explosive Growth of SMS
Company Chooses CSG Assure™ for State-of-the-Art SMS Testing Solution
ENGLEWOOD, Colo. -- October 24, 2013
Nexmo, a pioneer in cloud-based applications for OTT providers, and CSG
Systems International, Inc. (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that Nexmo has
expanded its relationship with CSG to include CSG Assure for fraud protection
and quality assurance.
CSG Assure enables some of the biggest and best-known global communication
services providers to test for and guarantee quality of service. CSG Assure’s
network covers 420 mobile networks in 130 countries, which helps Nexmo verify
the worldwide delivery of time- and content-critical SMS on behalf of its
rapidly growing corporate customer base.
“CSG Assure is like an insurance policy for our existing customers, all of
whom require SMS in real time with appropriate content,” said David Vigar,
director of carrier relations at Nexmo. “We have a culture of customer focus
and innovation that calls for scalability and flexibility to match the
exploding expectations of our growing customer base.”
Nexmo uses CSG Assure as an independent test platform that allows it to
proactively send test SMS through various routes. Mobile operators and SMS
aggregators can then verify results that include precise delivery time,
textual content verification, address verification, character set validation,
concatenated messages delivery testing, and binary content verification.
“SMS aggregators are managing an increasing amount of SMS traffic around the
world, and our SMS testing capabilities are unparalleled,” said George Fraser,
vice president of Europe, the Middle East, and Africa at CSG. “CSG Assure has
become the de-facto standard for SMS testing in the industry; the timely and
relevant content we provide allows our clients to maintain competitive
differentiation while investing in innovation.”
CSG Assure is available in the cloud and as a subscription-based model that
supports speed-to-market for new offerings and seamless hardware and software
updates. Nexmo also benefits from fraud protection, quality assurance, and
increased operational speed and efficiency. In addition to reducing manual
error-prone tasks, Nexmo will be able to adapt in near-real-time to events
such as quality dips to protect its margins and service levels.
Our roots are deep in global telco, and we have connections with carriers on
every continent and in every country. As a result of the reliability,
performance and low cost of our network, Nexmo has attracted some of the
biggest players in the OTT space, including Line, Viber, KakaoTalk, and dozens
more. Each one of these apps processes millions of transactions a month. We’re
in the connection business. We link cloud applications directly to carriers.
We do it globally, on a vast scale 24/7/365 and with an obsession of customer
satisfaction. For more information, please visit https://www.nexmo.com/about/.
About CSG International
CSG Systems International, Inc.(NASDAQ:CSGS) is a market-leading business
support solutions and services company serving the majority of the top 100
global communications service providers, including leaders in fixed, mobile,
and next-generation networks such as AT&T, Comcast, DISH, France Telecom,
Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner
Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of
experience and expertise in voice, video, data, and content services, CSG
International offers a broad portfolio of licensed and Software-as-a-Service
(SaaS)-based products and solutions that help clients compete more
effectively, improve business operations and deliver a more impactful customer
experience across a variety of touch points. For more information, visit our
website at www.csgi.com.
KC Higgins, +1-303-434-8163
Liz Bauer, +1-303-804-4065
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