New YouGov Research: More than 8 in 10 UK Companies Print Documents Just to
Get Them Signed
ARX commissioned survey in conjunction with World Paper Free Day held on
October 24, 2013
READING, England -- October 24, 2013
ARX Inc., the market leader in digital signature solutions, has announced the
results of a YouGov survey that it commissioned to investigate British
business practices regarding the use of paper, printing and signatures in the
workplace. The research showed that despite increasing pressure to ‘go
paperless’, the vast majority of UK businesses surveyed still print documents
just to get ink-based signatures. The survey is being released on World Paper
Free Day (October 24^th, 2013) which is being organised by AIIM, the global
industry organization for information professionals.
Highlights of the YouGov research results include:
*Over 80 per cent of UK businesses print documents just to get them signed
– 84 per cent of documents
are printed for the purpose of ”wet” signatures, and 62 per cent print
additional copies just for obtaining signatures. The issue of printing
documents just to get them signed is even worse for larger organisations
- 89 per cent of mid-sized and 83 per cent of large organisations admit to
*Public Sector and Financial Services print the most documents just for
obtaining signatures - the issue is greater in some specific market
sectors with the worst culprits being the public sector (95 per cent) and
financial services (94 per cent) (these figures include respondents who
*Almost three quarters of UK businesses who print documents say processes
are delayed because of the need to collect signatures – 72 per cent say
signatures delay processes with the numbers rising to 77 per cent of
mid-sized ones and 83 per cent of large organisations.
*Almost a third of large organisations who print documents lose more than
one day just to collect signatures – 24 per cent of businesses overall
lose more than one day per transaction collecting signatures, rising to 31
per cent of large organisations.
You can view asummaryof thesurvey results and download the infographic
summarizes them on our web site.
“Of course there can be other reasons for printing out documents, but this
research backs up anecdotal evidence that most businesses still print out
documents because ink-based signatures are perceived as more secure and
legally compliant. This completely undermines paperless office strategies and
reduces return-on-investment on document and content management systems that
were designed to automate end-to-end paperless processes,” says ARX’s UK
Country Manager Ronan Lavelle. “However, an increasing number of organisations
are turning to digital signatures, because they help reduce paper-related
costs, improve staff efficiency, significantly shorten the signature
collection process, ensure document security, and conform to a raft of
internationally-recognised legislation, regulations and audit requirements.”
All figures, unless otherwise stated, are from YouGov Plc. Total sample size
was 576 senior managers in small, medium and large sized businesses, split
across Public Services, Financial Services, Business Services, Engineering and
Manufacturing. The survey was conducted online in England, Scotland and Wales
between 20th - 25th September 2013.
About CoSign by ARX
CoSign by ARX, the most widely-used digital signature solution with millions
of signers at security-minded businesses, governments and cloud services
around the world using it to create efficient signature processes. CoSign was
recognized by Forrester Research as the 'Strongest Digital Signature Solution'
in the Forrester Wave: E-Signatures, Q2 2013 report.
CoSign, which is available both on-premises and in the cloud, can be used on
any device to easily and securely sign documents in Word, Excel, PDF, and many
other file types. The flexible CoSign digital signature engine can also be
seamlessly integrated into any document-related workflow, application or
service, while ensuring full compliance with engineering-specific regulations,
laws and technical standards.
Visit our website (www.arx.com) to learn more about the CoSign digital
CoSign is a registered trademark of Algorithmic Research, Ltd. All other trade
names and trademarks are the property of their respective holders.
Maxine Ambrose, + 44 (0) 1491 412944
Jim Buchanan, + 44 (0) 1491 412944
Ashley Miller, 415-839-8161
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