Genpact Designated a "Leader" and "Star Performer" in 2013 Everest Group Global Banking Business Process Outsourcing (BPO)

   Genpact Designated a "Leader" and "Star Performer" in 2013 Everest Group
       Global Banking Business Process Outsourcing (BPO) Market Report

Genpact dual designation highlights deep industry experience and increasing
banking BPO market share

PR Newswire

NEW YORK, Oct. 23, 2013

NEW YORK, Oct. 23, 2013 /PRNewswire/ --Genpact Limited (NYSE: G), a global
leader in transforming and running business processes and operations, is
recognized as a "Leader" and a "Star Performer" in the annual Global Banking
Business Process Outsourcing (BPO) Service Provider Landscape with PEAK
Matrix™ Assessment by the consulting and research firm Everest Group in its
2013 review.

(Logo: http://photos.prnewswire.com/prnh/20120501/NY98560LOGO)

This is the second consecutive year that leading firm Everest Group has
positioned Genpact as a Leader and the first year as both a Leader and a Star
Performer. These designations reflect Genpact's increasing success in
delivering services to a growing number of banking and financial services
clients around the world.

Everest Group's prestigious annual study analyzes the shifting dynamics of the
BPO landscape and assesses BPO service providers across several key
attributes. For this report, Everest Group classified 17 BPO service providers
on the Everest Group Performance, Experience, Ability, and Knowledge (PEAK)
Matrix into three categories of Leaders, Major Contenders, and Emerging
Players.

"Genpact's high positioning reflect its ability to increasingly meet the
banking BPO industry's demands for analytics services to help improve customer
operations and risk management," said Rajesh Ranjan, vice president, BPO
Research, Everest Group. "Genpact distinguished itself in 2012 with the
highest year-over-year revenue growth (15%) in the Leaders category, with the
most new deal wins among companies assessed, and with its tie for the largest
share of the banking BPO market at 24%."

"Everest Group's recognition of Genpact as a 'Leader' and 'Star Performer' in
the global banking BPO market validates our extensive global operations
delivery excellence and deep banking and financial services domain and process
expertise, especially our unique Smart Enterprise Processes (SEP^SM) framework
for making business processes and operations more effective," said Mohit
Thukral, senior vice president, Banking, Financial Services, Insurance and
Healthcare, Genpact. "With unprecedented regulatory changes, Genpact combines
smarter processes, analytics, and technology to provide solutions that help
our clients navigate increasing industry volatility and transform their
businesses to achieve greater financial stability and profitability."

Genpact's banking and financial services practice generates business impact
for a number of large clients across commercial leasing and lending,
investment and retail banking, investment services and wealth, and mortgage
services. Genpact provides Lean and Six Sigma-trained process re-engineering,
risk management, and analytics expertise to banking and financial services
organizations along with targeted SEP^SM services and proprietary and
transformative business-process-as-a-service (BPaaS) and software-as-a-service
(SaaS) solutions.

Leaders in the Everest PEAK Matrix™ assessment embody the top quartile
performance across market success and delivery capability. Delivery capability
is evaluated by Everest Group on four key areas: scale of operations, scope of
services provided, capability and investment in tools and technology, and
delivery footprint. Everest Group measures market success as a direct function
of revenues from banking BPO deals. Everest Group confers the Star Performers
title to providers with the strongest forward movement year-over-year on the
PEAK Matrix.

The full Everest Group research report can be accessed at
https://research.everestgrp.com/Product/EGR-2013-11-R-0946/Banking-BPO-Service-Provider-Landscape-with-PEAK-Matrix-Asses.

About Genpact
Genpact Limited (NYSE: G) is a global leader in transforming and running
business processes and operations, including those that are complex and
industry-specific.Our mission is to help clients become more competitive by
making their enterprises more intelligentthrough becoming moreadaptive,
innovative, globally effective and connected to their own clients. Genpact
stands for Generating Impact – visible in tighter cost management as well as
better management of risk, regulations and growth for hundreds of long-term
clients including more than 100 of the Fortune Global 500. Our approach is
distinctive – we offer an unbiased, agile combination of smarter processes,
crystallized in our Smart Enterprise Processes (SEP^SM) proprietary framework,
along with analytics and technology, which limits upfront investments and
enhances future adaptability. We have global critical mass – 60,000+
employees in 24 countries with key management and corporate offices in New
York City – while remaining flexible and collaborative, and a management team
that drives client partnerships personally.Our history is unique – behind our
single-minded passion for process and operational excellence is the Lean and
Six Sigma heritage of a former General Electric division that has served GE
businesses for more than 15 years. For more information,
visitwww.genpact.com.Follow Genpact onTwitter,Facebook,andLinkedIn.

For more information:

Gail Marold (Genpact    Michelle Lyng (For Genpact       Joanna Timmermann (For Genpact
Media Relations)        Banking and Financial Services)  Europe)

gail.marold@genpact.com mblyng@novitascommunications.com joanna.timmermann@uk.ogilvypr.com

+1 919-345-3899         +1 202-380-7114                  +44 (0)207 309 1161

SOURCE Genpact Limited

Website: http://www.genpact.com
 
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