Teleperformance Grows in Ibero-LATAM Region

  Teleperformance Grows in Ibero-LATAM Region

   8 new centers opened in Latin America, Spain and Portugal so far in 2013

Business Wire

PARIS -- October 23, 2013

Regulatory News :

Teleperformance (Paris:RCF), the global leader in outsourced multichannel
customer experience management, announced today that it has opened 8 new
facilities so far in 2013 in the Group linguistic Ibero-LATAM region: Latin
America, Spain and Portugal.

Teleperformance has opened new facilities within its existing footprint in
Brazil, Colombia, Mexico (2 new sites), Portugal, Spain and Dominican

Regional President of Ibero-LATAM, Teleperformance, Alejandro Perez,
commented: “Our current and future prospects remain bright as evidenced by our
sustained growth rates within the region. We have been committed to the
Ibero-LATAM markets for decades and we also serve nearshore and offshore
markets like the USA and broader European markets from within our region.
Teleperformance has really worked hard to be an employer of choice across the
region and we are proud to be an important economic growth contributor to the
countries where we operate and to our entire Group, both strategically and

Paulo César Salles Vasques, Worldwide CEO, Teleperformance Group, added: “We
take a sensible and thorough approach when we make financial commitments and
these facilities each represent a multi-million dollar investment by
Teleperformance. It is fair to note as the global industry leader we continue
to expand and invest around the world and not just within this region. But
these specific expansions clearly reflect how Teleperformance management and
our clients feel about the real potential of Ibero-LATAM both strategically
and operationally. I thank Alejandro Perez and his entire team for their great
job in growing our business and taking great care of our people. I am humbled
that our collective Group success has made Teleperformance not only a major
regional employer, but one of the larger private sector employers in the


Teleperformance, the worldwide leader in outsourced multichannel customer
experience management, serves companies around the world with customer care,
technical support, customer acquisition and debt collection programs. In 2012,
it reported consolidated revenue of €2,347 million ($3,028 million, based on
€1 = $1.29). The Group operates more than 100,000 computerized workstations,
with 138,000 employees across more than 270 contact centers in 46 countries.
It manages programs in more than 66 languages and dialects on behalf of major
international companies operating in a wide variety of industries.

Teleperformance shares are traded on the NYSE Euronext Paris market,
Eurolist-Compartment A, and are eligible for the deferred settlement service.
They are included in the following indices: SBF 120, STOXX 600 and France CAC
Mid & Small.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP


QUY NGUYEN-NGOC, Tel: + 33 1 53 83 59 87
MARK PFEIFFER, Tel: + 1 801-257-5811
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