IBERIABANK Upgrade to Online Banking Solutions Improves Client Service Programmatic Rollout of E-Banking, Mobile Banking and Online Security Platform Earns Praise from Existing Customers, Attracts New Business Business Wire ATLANTA -- October 23, 2013 Online Banking Solutions (OBS) announced today that IBERIABANK, headquartered in Lafayette, LA, has received enthusiastic reviews from customers that have converted to the bank’s new commercial online banking systems from OBS. IBERIABANK, with 278 combined offices in 12 states and a total of $12.8 billion in assets, is in the final stages of the rollout of three OBS products: Messenger Financial Center (business e-banking platform); Messenger Mobile Banking (mobile business banking), and M-Secure Banking (online security/fraud prevention). Mark Feagin, senior vice president of treasury management at IBERIABANK, stated that the implementation of the OBS system was smooth and required a minimum of manual intervention by the bank’s IT staff. “Our clients who had been with national and large regional banks are enjoying the same features and functionality that they have been used to with the big bank systems. The OBS system is secure, sleek and easy to navigate. It has allowed us to upgrade our reporting capabilities and renew the functionality of every day cash management tools.” said Feagin. “We were able to serve those middle-market companies before,” Feagin added, “but our clients rely on critical cash management information and functions every day. It was time for a more powerful experience. Now we will be able to serve our existing clients better and offer outstanding cash management tools to new clients.” Joe Spatarella, OBS chief marketing officer, said “OBS brings an unmatched level of experience to product implementations, and we assist our FI clients in achieving minimal customer impact and maximum return of investment. We were pleased to work with the outstanding IBERIABANK project team.” About IBERIABANK Corporation Established in 1887, IBERIABANK's predecessors started the Company with one branch in New Iberia, Louisiana. Today at $12.8 billion in assets and over 2,500 associates, IBERIABANK Corporation is a financial holding company with 278 combined offices in 12 states. About Online Banking Solutions Online Banking Solutions was founded in 2002 by a management team that pioneered Web cash management and business banking technology. Privately held and profitable, OBS provides contemporary e-banking products including multi-channeled reporting, transaction, and file delivery services. Its clients include commercial banks, 10 of the top 100 U.S. commercial bank holding companies, community banks, and credit unions. OBS offers financial institutions the benefits of a large-scale technology provider coupled with the tenacity and customer-driven service of a small, aggressive entrepreneurial organization. Contact: Online Banking Solutions Joe Spatarella, 404-996-1141 Chief Marketing Officer firstname.lastname@example.org or Graber Associates, LLC Tom Burke, 617-326-7471 email@example.com
IBERIABANK Upgrade to Online Banking Solutions Improves Client Service
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