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Sykes Enterprises, Incorporated Comments on the Earthquake in the Philippines

Sykes Enterprises, Incorporated Comments on the Earthquake in the Philippines

Immaterial Impact to the Company's Operations in the Cebu Province

TAMPA, Fla., Oct. 15, 2013 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated
("SYKES" or the "Company") (Nasdaq:SYKE), a global leader in providing
comprehensive outsourced customer contact management solutions and services in
the business process outsourcing (BPO) arena, announced today that the island
of Bohol, Philippines, was hit by a 7.2 magnitude earthquake at 8:13 AM Manila
Time on October 15, 2013. Our hearts and prayers go out to those who have lost
loved ones, and the Company will be actively supporting local relief agencies
in helping those impacted by this tragedy.

The island of Bohol is roughly 44 miles from the island of Cebu, Philippines,
where the Company has call center operations. Given that the earthquake hit
during off-peak hours, there was only a slight disruption in service and what
residual customer care activity was taking place was rerouted to the Company's
other delivery centers. Similarly, there were no serious injuries reported at
the premise, and the damage to the facility resulting from the earthquake
appeared to be largely cosmetic. Although seismic activity is fairly routine
to the Philippines archipelago – there were approximately six major
earthquakes greater than 5.0 in magnitude last year – yesterday's earthquake
was the fifth deadliest ever to hit the Philippines.

About Sykes Enterprises, Incorporated

SYKES is a global leader in providing comprehensive customer contact
management solutions and services in the business process outsourcing (BPO)
arena. SYKES provides an array of sophisticated customer contact management
solutions to Fortune 1000 companies around the world, primarily in the
communications, financial services, healthcare, technology and transportation
and leisure industries. SYKES specializes in providing flexible, high quality
customer support outsourcing solutions with an emphasis on inbound technical
support and customer service. Headquartered in Tampa, Florida, with customer
contact management centers throughout the world, SYKES provides its services
through multiple communication channels encompassing phone, e-mail, web, chat
and social media. Utilizing its integrated onshore/offshore and virtual
at-home agent delivery models, SYKES serves its clients through two geographic
operating segments: the Americas (United States, Canada, Latin America, India
and the Asia Pacific region) and EMEA (Europe, Middle East and Africa). SYKES
also provides various enterprise support services in the Americas and
fulfillment services in EMEA, which include multi-lingual sales order
processing, payment processing, inventory control, product delivery and
product returns handling. For additional information please visit
www.sykes.com.

CONTACT: Subhaash Kumar
         (813) 233-7143