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Who's winning the thermostat war in Florida households? New FPL/Harris Interactive Study finds relationships turn up the heat on



    Who's winning the thermostat war in Florida households? New FPL/Harris
    Interactive Study finds relationships turn up the heat on energy bills

Nearly half of married/partnered Floridians change the thermostat without
their spouse or partner's knowledge but prefer not to argue about it

PR Newswire

JUNO BEACH, Fla., Oct. 15, 2013

JUNO BEACH, Fla., Oct. 15, 2013 /PRNewswire/ -- Florida Power & Light Company
(FPL) has unveiled new information that may just reveal why your home suddenly
got hotter (or colder).

(Logo:  http://photos.prnewswire.com/prnh/20120301/FL62738LOGO)

A September 2013 survey of more than 1,500 Florida adults, conducted online by
Harris Interactive on behalf of FPL, revealed that among those who share their
home with a spouse or partner, 49 percent – or nearly one out of every two
people – admit to changing the thermostat setting without their partner's
knowledge. When confronted, the top reasons they used to excuse themselves
include:

  o Pretending they didn't know how the thermostat changed (36 percent)
  o Blaming someone else (12 percent)
  o Saying the thermostat must have mechanical problems (12 percent)
  o Claiming that the thermostat must have been bumped (9 percent)
  o Blaming the dog or cat (3 percent)

"These survey results highlight the reality that most people in Florida would
rather be comfortable, even if they don't want to admit it and may end up
spending more money on energy in the process," said Marlene Santos, vice
president of Customer Service at FPL. When asked to choose, nearly half of
Florida adults (47 percent) say being comfortable is most important to them,
after saving money (44 percent). Only nine percent consider saving energy to
be most important to them. "Ideally, we'd like to help customers find the best
balance of comfort and savings," Santos added. 

FPL released the results of the statewide study as a way to mark October's
Energy Awareness Month and inform FPL customers about the different
energy-saving programs that are available to them.

Since more than half (59 percent) of Florida adults prefer to keep the
temperature on their thermostat low, it stands to reason that only one-third
or nearly one out of every three Florida adults describe themselves as
completely or very energy efficient (32 percent), with only four percent
saying they are completely energy efficient. A large majority say that they
are somewhat or not at all energy efficient (68 percent).

"FPL is committed to helping customers understand what can drive their bills
up or down, and offers energy-saving tools to help them make more informed
energy choices," said Santos. "The apparent 'thermostat wars' in people's
homes are a hidden force to be reckoned with," she said, "since air
conditioning is the largest user of energy in Florida homes." 

To help customers call a truce, Santos recommends they start by taking the
Online Home Energy Survey. With it, they receive a personalized energy savings
plan with expert tips and recommendations that can help them change the
current way they use energy and save up to $250 a year in energy costs.

During Energy Awareness Month, customers who complete the Online Home Energy
Survey are automatically entered for a chance to win a Home Energy Makeover
worth $5,000.

FPL's Energy Dashboard is another online tool that helps customers become more
aware of their own energy use patterns. It allows customers to see how much
energy they're using by the month, day or hour. "Information is power. FPL's
Energy Dashboard can help you see where the spikes in energy use are," said
Santos. "But we can't tell you how the thermostat got lowered. That's between
you and your partner."

OTHER SURVEY FINDINGS INCLUDE:

  o Among Florida adults who live with at least one other person in their home
    (n=1,238) 43 percent strongly/somewhat agree that there is a thermostat
    war in their house, with 15 percent strongly agreeing with this statement.

       o Females might be the ultimate culprits – 45 percent of women in
         Florida would rather have control of the thermostat than the
         television remote (36 percent)
       o 59 percent of Florida adults keep the temperature on their thermostat
         "low." Reasons for doing this include: so they can put on heavy
         blankets (18 percent), so they can snuggle close with their loved one
         (16 percent), to avoid arguments with their spouse (15 percent), to
         keep their pets comfortable (13 percent), and "other" (20 percent)

  o Only 34 percent of Floridians with air conditioning change the air filter
    once a month or more, the recommended frequency for the air conditioning
    unit's maximum efficiency.

       o 45 percent change it every 2-6 months
       o 7 percent change it every 7-12 months
       o 1 percent change it less than once a year
       o 2 percent never change the filter in their air conditioner

SURVEY METHODOLOGY
This Florida Energy Use survey was conducted online within the United States
by Harris Interactive on behalf of rbb Public Relations between September
12-20, 2013 among 1,586 residents of Florida aged 18 or older, 930 of whom are
married or live with a partner. Oversamples were also obtained of the
following counties: Brevard, Broward, Collier, Lee, Miami-Dade, Palm Beach,
Sarasota, and Volusia. This online survey is not based on a probability sample
and therefore no estimate of theoretical sampling error can be calculated. For
complete survey methodology, including weighting variables, please visit
http://newsroom.fpl.com/energysurvey.

Florida Power & Light Company
Florida Power & Light Company is the largest rate-regulated electric utility
in Florida and serves the third-largest number of customers of any electric
utility in the United States. FPL serves approximately 4.6 million customer
accounts and is a leading Florida employer with approximately 10,000 employees
as of year-end 2012. During the five-year period ended December 31, 2012, the
company delivered the best service reliability among Florida investor-owned
utilities. As of year-end 2012, its typical residential customer bills are the
lowest in Florida, and based on data available in July 2012, are about 26
percent below the national average. A clean energy leader, FPL has one of the
lowest emissions profiles and one of the leading energy efficiency programs
among utilities nationwide. FPL is a subsidiary of Juno Beach, Fla.-based
NextEra Energy, Inc. (NYSE: NEE). For more information, visit www.FPL.com.

Harris Interactive 
Harris Interactive is one of the world's leading market research firms,
leveraging research, technology, and business acumen to transform relevant
insight into actionable foresight. Known widely for the Harris Poll® and for
pioneering innovative research methodologies, Harris offers proprietary
solutions in the areas of market and customer insight, corporate brand and
reputation strategy, and marketing, advertising, public relations and
communications research. Harris possesses expertise in a wide range of
industries including health care, technology, public affairs, energy,
telecommunications, financial services, insurance, media, retail, restaurant,
and consumer package goods. Additionally, Harris has a portfolio of
multi-client offerings that complement our custom solutions while maximizing
our client's research investment. Serving clients in more than 196 countries
and territories through our North American and European offices, Harris
specializes in delivering research solutions that help us - and our
clients—stay ahead of what's next. For more information, please visit
www.harrisinteractive.com.

SOURCE Florida Power & Light Company

Website: http://www.fpl.com
Contact: Florida Power & Light Company, Media Line: (561) 694-4442
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