Harris CapRock to Provide Communications Services for Carnival Corporation’s
Global Cruise Line Fleet
*Multi-year contract for service to more than 100 cruise ships around the
*Solution provides guest, crew and corporate communication services
*Will significantly improve bandwidth levels to accommodate new service
needs onboard each ship
MELBOURNE, Fla. -- October 15, 2013
Harris CapRock Communications, a premier global provider of managed
communication solutions for remote and harsh environments, has signed a
five-year contract with Carnival Corporation to provide communications
services onboard more than 100 cruise ships in its 10 cruise line brands. The
dual-band satellite communications solution will enable the Carnival brands to
reach dramatically improved bandwidth levels to meet the performance
expectations of guests and crew onboard.
“At Carnival, our most important goal is to give our guests a great
experience. For many of our guests, this means staying connected by phone and
Internet, even when they’re on our ships in the middle of the sea,” said
Richard Ames, senior vice president of business services, Carnival
Corporation. “Providing connectivity has been an important part of the
Carnival experience, and with today’s agreement, we look forward to continuing
to provide our guests with a high level of connectivity. We know our guests
get excited about creating great memories on our cruises, and if they can’t
wait to get home to share photos and stories, we’re happy to make it possible
for them to call, text, email and tweet from the middle of the ocean.”
To meet Carnival’s needs, Harris will deploy a fully managed, end-to-end Very
Small Aperture Terminal (VSAT) solution utilizing the latest generation of
iDirect technology, via a hybrid C- and Ku-band solution. Carnival will
receive equipment, installation, maintenance, service and 24/7 proactive
monitoring and support from Harris’ Customer Support Centers. Transition and
installation work will occur globally in various ports, spanning across the
United States, Bahamas, Europe, South America, Australia and Singapore.
Each ship will be equipped with stabilized antenna systems to provide the
optimal level of flexibility and availability. Bandwidth levels will be higher
than what was previously delivered to each fleet, which accommodates new
service requirements set by Carnival for its guests and crew, as well as for
new entertainment solutions across the 10 cruise line brands.
“This agreement solidifies Harris and Carnival’s long-lasting communications
partnership and enables guests and crew onboard to connect with their friends,
family and businesses – no matter where they are cruising around the world,”
said Tom Eaton, president, Harris CapRock. “By teaming with Harris as its
communications partner, Carnival has the backing of an industry-leading
business and global infrastructure that ensures we are here to meet their
communication needs at all times, no matter where its ships are traveling.”
Carnival’s 10 cruise line brands include AIDA Cruises, Carnival Cruise Lines,
Costa Cruises, Cunard Line, Holland America Line, Ibero Cruises, P&O Cruises,
P&O Cruises Australia, Princess Cruises and Seabourn Cruise Line.
Harris CapRock Communications is a premier global provider of managed
satellite and terrestrial communications solutions, specifically for remote
and harsh environments including the maritime, energy and government markets.
Harris CapRock owns and operates a robust global infrastructure that includes
teleports on six continents, five 24/7 customer support centers, local
presence in 23 countries, and more than 275 global field service personnel
supporting customer locations across North America, Central and South America,
Europe, West Africa and Asia Pacific.
About Harris Corporation
Harris Corporation (NYSE:HRS) is an international communications and
information technology company serving government and commercial markets in
more than 125 countries. Headquartered in Melbourne, Florida, the company has
approximately $5 billion in annual revenue and about 14,000 employees —
including 6,000 engineers and scientists. Harris is dedicated to developing
best-in-class assured communications® products, systems and services.
Additional information about Harris Corporation is available at harris.com.
This press release contains forward-looking statements that reflect
management's current expectations, assumptions and estimates of future
performance and economic conditions. Such statements are made in reliance upon
the safe harbor provisions of Section 27A of the Securities Act of 1933 and
Section 21E of the Securities Exchange Act of 1934. The company cautions
investors that any forward-looking statements are subject to risks and
uncertainties that may cause actual results and future trends to differ
materially from those matters expressed in or implied by such forward-looking
statements. Harris disclaims any intention or obligation to update or revise
any forward-looking statements, whether as a result of new information, future
events, or otherwise.
Alix Anne Hornig, 703-752-6854
Harris CapRock Communications
Jim Burke, 321-727-9131
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