TORONTO, Oct. 10, 2013 /CNW/ - Rogers and Fido wireless voice and SMS services
were fully restored last night. The service interruption which began earlier
last evening affected all wireless voice service across the country along with
some SMS service.
Nadir Mohamed, President and CEO of Rogers Communications said; "I recognize
this service interruption was unacceptable for our customers. We worked as
quickly as possible to restore service and it was gradually restored over the
course of the evening. I sincerely apologize to all of our customers for this
significant inconvenience and appreciate their understanding and patience."
We're continuing to investigate the root cause of the issue to help ensure it
doesn't happen again. To thank our customers for their patience, Rogers and
Fido will proactively credit all of its postpaid wireless customers for one
day of service
SOURCE Rogers Communications Inc.
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CO: Rogers Communications Inc.
-0- Oct/10/2013 05:43 GMT
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