ROGERS and FIDO Wireless Voice and SMS Service Restored

TORONTO, Oct. 10, 2013 /CNW/ - Rogers and Fido wireless voice and SMS services 
were fully restored last night. The service interruption which began earlier 
last evening affected all wireless voice service across the country along with 
some SMS service. 
Nadir Mohamed, President and CEO of Rogers Communications said; "I recognize 
this service interruption was unacceptable for our customers. We worked as 
quickly as possible to restore service and it was gradually restored over the 
course of the evening. I sincerely apologize to all of our customers for this 
significant inconvenience and appreciate their understanding and patience." 
We're continuing to investigate the root cause of the issue to help ensure it 
doesn't happen again. To thank our customers for their patience, Rogers and 
Fido will proactively credit all of its postpaid wireless customers for one 
day of service
 

SOURCE  Rogers Communications Inc. 
Patricia Trott,patricia.trott@rci.rogers.com 
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CO: Rogers Communications Inc.
ST: Ontario
NI: TLS  
-0- Oct/10/2013 05:43 GMT
 
 
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