eGain Mobile(TM) Launched at eGain World London 2013
Rich In-App Customer Engagement Capabilities on Smartphones and
Tablets, Built on the Top-Rated eGain Platform(TM)
SUNNYVALE, CA and SLOUGH, UNITED KINGDOM -- (Marketwired) -- 10/10/13
-- eGain (NASDAQ: EGAN), the leading provider of cloud-based
customer engagement solutions, today announced the availability of
eGain Mobile in November 2013. The solution makes mobile customer
engagement a snap through existing or new apps, while unifying mobile
engagement with other customer touchpoints.
According to Gartner, in-app purchases (IAPs) will account for 48
percent of app store revenue by 2017, up from 11 percent in 2012.
Smart sales offers and real-time service assistance inside apps are
increasingly becoming "must haves" to differentiate mobile
experiences and to ensure customer satisfaction with mobile commerce.
eGain Mobile enables businesses to offer eGain-powered engagement
options to mobile users through existing or new apps on the Android
and iOS platforms. Capabilities include mobile virtual assistant,
offers, chat, click-to-call, cobrowse, self-service, and
notifications. The solution can be configured and deployed in
To learn more:
-- View a video of a next-generation mobile journey
-- Download the solution overview
eGain's customer engagement solutions power digital
transformation for leading brands. Our top-rated cloud applications
for social, mobile, web, and contact centers help clients deliver
connected customer journeys in a multichannel world. To find out more
about eGain software, visit http://www.egain.com/products/
Headquartered in Sunnyvale, California, eGain has operating presence
in North America, EMEA, and APAC. To learn more about us, visit
www.eGain.com or call our offices: +1-800-821-4358 (US),
+44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).
eGain, the eGain logo, and all other eGain product names and slogans
are trademarks or registered trademarks of eGain Corp. in the United
States and/or other countries. All other company names and products
mentioned in this release may be trademarks or registered trademarks
of the respective companies.
eGain media contact
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