Eighty-three Percent of Financial Industry Professionals Predict Real-time
Payments Will Be Universally Available Within Five Years
New ACI Worldwide survey highlights shift to real-time, greater demand for
mobile and more
*83 percent predict real-time payments will become reality within five
*77 percent agree siloed processes stifle innovation
*64 percent believe customers will demand a fuller corporate mobile banking
experience within the next five years
NAPLES, Fla. -- October 9, 2013
Real-time payments are expected to be universally available across financial
services institutions within five years, reveals a recent survey by ACI
Worldwide (NASDAQ: ACIW). More than 200 financial industry professionals from
around the world participated in this September 2013 survey, and more than 80
percent believe the shift from batch to real-time—authorizing and executing
transactions, securely and immediately—is within sight.
Removing silos to enable innovation
However, before real-time payments become mainstream or even somewhat adopted,
banks must remove silos. Over two thirds (77%) of respondents believe
operating in silos is the biggest hindrance to increased innovation.
Introducing new concepts and regulatory updates are increasingly difficult due
to multiple silos. Migrating to a responsive, enterprise payments platform,
with the potential to scale, allows financial institutions to more readily
address emerging opportunities such as real-time, online payments and mobile.
“We’ve long anticipated the move toward real-time payments, and the response
from both these survey participants and the community at large further
validates our belief,” said Paul Thomalla, Senior Vice President and Managing
Director of EMEA, ACI Worldwide.
And speaking of mobile
To no one’s surprise, nearly 65 percent of respondents believe that a fuller
mobile/tablet banking experience will be the most in-demand request from
corporate customers in the next five years. Mobile devices are quickly
becoming the desired vehicle for executing corporate banking activities such
as initiating and approving wire payments and monitoring cash flow.
“The same desire for convenience and anywhere, anytime access that has made
mobile banking and payments popular among consumers is also fuelling the
demand for a rich corporate mobile banking experience, as noted by the survey
results,” continued Thomalla. “Corporate mobile banking needs to be a seamless
part of a larger online banking strategy. To drive the necessary innovation,
successful companies will take a universal, enterprise-wide approach to
About the Survey
The survey of more than 200 financial industry professionals was conducted by
ACI Worldwide at Sibos 2013 in Dubai on September 16-17, 2013. The global
survey includes responses from decision makers at commercial banks, retail
banks, technology providers and credit card/payments providers.
About ACI Worldwide
ACI Worldwide powers electronic payments and banking for more than 2,600
financial institutions, retailers, billers and processors around the world.
ACI software enables $13 trillion in payments each day, processing
transactions for more than 250 of the leading global retailers, and 18 of the
world’s 20 largest banks. Through our comprehensive suite of software products
and hosted services, we deliver a broad range of solutions for payments
processing; card and merchant management; online banking; mobile, branch and
voice banking; fraud detection; trade finance; and electronic bill presentment
and payment. To learn more about ACI, please visit www.aciworldwide.com. You
can also find us on Twitter @ACI_Worldwide.
© Copyright ACI Worldwide, Inc. 2013.
ACI, ACI Payment Systems, the ACI logo and all ACI product names are
trademarks or registered trademarks of ACI Worldwide, Inc., or one of its
subsidiaries, in the United States, other countries or both. Other parties’
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Product roadmaps are for informational purposes only and may not be
incorporated into a contract or agreement. The development release and timing
of future product releases remains at ACI’s sole discretion. ACI is providing
the following information in accordance with ACI's standard product
communication policies. Any resulting features, functionality, and
enhancements or timing of release of such features, functionality, and
enhancements are at the sole discretion of ACI and may be modified without
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relied upon in making a purchasing decision.
Dan Ring, 781-370-3600
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