BT Launches High Definition Business Collaboration Services
BT to deliver superior user experience on any device: the conversation just
IRVING, Texas, Oct. 9, 2013
IRVING, Texas, Oct. 9, 2013 /PRNewswire/ -- BT today announced the launch of a
series of new services that promise to transform the quality of business
conversations and greatly improve the way people work together within and
between large organisations. Meetings using conferencing services, video and
online collaboration systems will become much more life-like and available on
devices ranging from desktop computers and fixed line phones to tablets and
HD Voice, a new service that changes the quality of phone audio enabling
faster and better communication, will be available at no extra charge to all
existing and new BT One customers.
Later this month, BT and Dolby Laboratories will announce the full details of
a ground breaking new offer that transforms audio conference calls by making
them sound and feel like in-person meetings. Both companies will also share
brand new academic research analysing the impact of voice quality on the
productivity of online collaboration.
Broader enhancements to the BT One portfolio of unified communications and
collaboration solutions deploy technology from partners such as Avaya, Cisco
and Microsoft. They are available over BT's global network and can be
delivered as cloud-based, on-site or a mix of both, allowing customers to find
the best fit to their business case and to benefit from the most flexible
BT's collaboration portfolio allows customers to gradually move their
communications infrastructure from the typically complex combination of ageing
analogue and digital technologies to a single unified platform where the
latest IP technology transforms the experience. This can be done at a pace
selected by the customer, and allows end-users to collaborate from and to any
mobile or desktop device, through wi-fi, cellular or fixed line network
services, regardless of whether the device is corporate or managed under Bring
Your Own Device (BYOD) policies.
With the help of the BT Advise teams of professional services consultants,
customers can take advantage of BT's wealth of experience in how to further
improve end user experience in an efficient and cost effective way. They will
be able to integrate new services with their existing infrastructure without
having to rip and replace, allowing them to make the most of existing
investments and avoid disruption to their organizations.
Luis Alvarez, chief executive officer, BT Global Services, said: "BT has been
helping businesses have successful conversations over vast distances for more
than a hundred years. Today, the world of collaboration is changing faster
than ever before. There are big opportunities for organizations that create
new ways of collaborating in a work environment. In today's world of clouds,
IP and social media the quality of experience is what counts in the eyes of
the user. At BT, we're not only revolutionizing voice, we are bringing
together the best possible quality of video, instant messaging, web
conferencing and streaming. We allow people to collaborate in a way that
speeds up decision making and helps global organizations reduce travel costs
and carbon footprint. The industry will now compete on this new ground and I
am proud that these announcements show BT spearheading that transformation.
Better conversations are the key to creating a better future."
Jason Andersson, program director, EMEA Telecom and Networking at IDC said
"IDC sees the Unified Communications market as a diverse market with need for
integration with an ecosystem of providers and a strong network to support it.
These enable providers to deliver a comprehensive and integrated range of
services in the market, including audio, video and web conferencing, to bring
solutions together that are providing a seamless experience for their users.
BT understands these challenges and opportunities in the Unified
Communications and Collaboration area."
Notes to Editors
The launches include the following highlights :
oBT One Cloud Cisco: the platform is now based on Cisco Hosted
Collaboration Solution (HCS), the latest version of Cisco's cloud
telephony and unified communications portfolio. The new hosted solution,
featuring HD voice, HD video, IM, presence and collaboration, can be
deployed rapidly on a pay per user basis with no commitment.
oBT One Cloud for Microsoft Lync: the platform is now upgraded to Microsoft
Lync 2013, with a new integrated SIP offer, integration with Skype and an
enhanced app for better calls and video on mobile devices. It is available
on premise or as a cloud solution. BT is the only operator that can fully
integrate Lync 2013 into its network, thus enabling calls to fixed lines
directly from the Lync platform.
oBT One Cloud iComms: a BT developed utility-based solution with no upfront
cost, offering full unified communications capability with a mobile client
supported across different devices, enabling better collaboration within
teams and with customers and suppliers
oBT One Enterprise Avaya: the "on site" platform is now based on IP Office,
a new low-cost evolution for legacy Avaya environments. It is designed for
mid-size businesses and allows users to connect and collaborate using
smart phones, laptops, tablets, home phones and office phones.
oBT One Enterprise Cisco: the "on site" platform is now upgraded to release
10, delivering improved BYOD capability and additional video
oBT One Voice anywhere: a new 'mobile only' offer for customers not on BT
One Voice VPN. It allows customers to take the costs savings of BT's One
Voice service from the fixed lines to mobile phones, resulting in cost
savings of more than 45% on outgoing international mobile and roaming
For more information about this release, please contact Kris Kozamchak, Head
of PR and Corporate Relations U. S., at + 1 972 310 9055 or
firstname.lastname@example.org. All news releases can be accessed at our web sites:
http://www.globalservices.bt.com/us/en/news and http://www.btplc.com/news
BT is one of the world's leading providers of communications services and
solutions, serving customers in more than 170 countries. Its principal
activities include the provision of networked IT services globally; local,
national and international telecommunications services to its customers for
use at home, at work and on the move; broadband and internet products and
services and converged fixed/mobile products and services.BT consists
principally of four lines of business: BT Global Services, BT Retail, BT
Wholesale and Openreach.
For the year ended 31 March 2013, BT Group's reported revenue was £18,103m ^
with reported profit before taxation of £2,315m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group
plc and encompasses virtually all businesses and assets of the BT Group.BT
Group plc is listed on stock exchanges in London and New York.
For more information, visit www.btplc.com
 The launch date and availability of individual products vary country by
country. Please refer to your local BT office for more information.
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