AVG launches Apple®-centric RMM toolset that greatly simplifies management of mixed Windows™/Mac® customer networks for

  AVG launches Apple®-centric RMM toolset that greatly simplifies management
  of mixed Windows™/Mac® customer networks for MSPs

    Industry’s first agentless iOS RMM increases MSP options for bringing
               customers’ BYOD headaches under greater control

Business Wire

AMSTERDAM & SAN FRANCISCO -- October 8, 2013

AVG Technologies N.V. (NYSE:AVG), the provider of Internet and mobile
security, privacy and optimization solutions to 155 million active users,
today announced enhanced support for Apple®’s Mac® operating system (OS)
environments within its AVG Managed Workplace® 2013 remote monitoring &
management (RMM) platform. At the same time AVG Managed Workplace becomes the
first leading RMM tool to offer agentless iOS® management of Mac OS® X devices
including iPads® and iPhones®. The new capabilities will help Managed Services
Providers (MSPs) offer a greater range of Mobile Device Management (MDM)
options to customers wanting professional management of their Mac-only or
mixed Windows™/Apple environments and to reduce security issues related to
personal mobile devices accessing their business IT infrastructure.

From now on, MSPs using AVG Managed Workplace can monitor and manage Mac OS X
devices regardless of whether they are always in the office, only connect
occasionally or are even permanently off-network. They can now also remotely
lock and/or wipe a lost or stolen Mac OS X device for their customers to
protect the confidentiality of company or customer data.

Additionally, AVG Managed Workplace becomes the first of the industry’s
leading RMM platforms to offer agentless monitoring and management of iOS
mobile devices like iPhones and iPads. Eliminating the need to install agent
software on the endpoint in this way allows MSPs to bring these devices under
management in a few clicks. As with earlier releases of AVG Managed Workplace,
MSPs have a centralized view of all mobile devices under management in the
Service Center.

“Today’s announcement is yet another major advancement for AVG Managed
Workplace and represents the Holy Grail for any MSP,” said Mike Foreman, AVG’s
General Manager, SMB. “With this release they can now remotely monitor and
manage any combination of Windows, OSX, Android™ and iOS devices all through
the same single pane of glass.

“These new capabilities give our partners added powers to bring peace of mind
to customers wrestling with today’s BYOD security concerns,” he continued.

About Mac OS X support

In the past if an MSP wanted to monitor and manage a Mac-only environment they
would first have to install a Windows machine. This release eliminates this
and gives MSPs using AVG Managed Workplace immediate RMM capability over any
Mac OS X device. AVG Managed Workplace 2013 allows you to monitor and manage
Mac OS X devices that cannot be scanned by an on-premise client services
coordination server or Onsite Manager (OM).

Mac OS X off-network monitoring and management helps you:

  *remotely lock and/or wipe a lost or stolen Mac OS X device to secure
    customer data
  *set the device status as lost and configure specific actions, such as
    locking or wiping the device, to be automatically performed when it next
    checks in
  *receive alerts when the Mac OS X device is down
  *collect comprehensive hardware and software information for Mac OS X
    devices, including all installed applications
  *view data for Mac OS X devices in more than ten different AVG Managed
    Workplace reports
  *win new customers with Mac-only environments without having to install a
    Windows machine for the Onsite Manager
  *provide more extensive monitoring and management for customers with
    mixed-OS environments

About iOS agentless MDM

AVG Managed Workplace 2013 is the first remote monitoring and management (RMM)
platform to offer agentless monitoring of iOS devices like iPhones and iPads.
By taking advantage of the latest technologies from Apple, AVG Managed
Workplace now allows you to perform the following functions on iOS devices
without deploying agents:

  *protect iOS devices and data by enforcing security policies and conducting
    remote remediation
  *remotely lock or wipe the device or remove the passcode
  *receive alerts when the device is roaming to warn against potential cost
    or billing concerns
  *mark devices as lost, alert on check-in and automatically take remedial
  *configure email and Wi-Fi settings automatically
  *provision new iOS devices for monitoring and management with a few clicks

About AVG Technologies (NYSE:AVG)

AVG’s mission is to simplify, optimize and secure the Internet experience,
providing peace of mind to a connected world. AVG’s powerful yet easy-to‐use
software and online services put users in control of their Internet
experience. By choosing AVG’s software and services, users become part of a
trusted global community that benefits from inherent network effects, mutual
protection and support. AVG has grown its user base to 155 million active
users as of June 30, 2013 and offers a product portfolio that targets the
consumer and small business markets and includes Internet security, PC
performance optimization, online backup, mobile security, identity protection
and family safety software.


Keep in touch with AVG

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Katie Han, Waggener Edstrom for AVG
khan@waggeneredstrom.com,+00 1 (212) 551 4807
Paul Shlackman
PR Manager, SMB & Channel, AVG
+44 (0)7792 121510
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