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Mobile Workforce Management Meets Country Music at ClickConnect Americas 2013 in Nashville



Mobile Workforce Management Meets Country Music at ClickConnect Americas 2013
                                 in Nashville

Top Analysts, Visionary CEO and Global Service Organizations Discuss Next
Generation of Workforce Trends and Solutions

PR Newswire

NASHVILLE, Tennessee, October 8, 2013

NASHVILLE, Tennessee, October 8, 2013 /PRNewswire/ --

For a mix of Grand Ole Opry and mobile workforce management, ClickSoftware
Technologies Ltd. (NasdaqGS: CKSW) will host ClickConnect Americas 2013, its
ninth annual North American user conference, on October 7-9 in Nashville,
Tennessee.

     (Photo: http://photos.prnewswire.com/prnh/20131008/643960 )

ClickConnect, the leading business and educational conference focused entirely
on mobile workforce management, brings together executives, customers and
industry experts for two days of highly informative events. The conference
highlights the power of optimized scheduling and mobility, empowering leading
organizations worldwide to deliver better service while improving operations.

In his CEO Keynote, "Right People, Right Time, Right Now," Dr. Moshe BenBassat
will share an update on the progress that has been made at ClickSoftware over
the past year, as well as give insight into market trends, including the
mobility revolution that is creating new levels of service potential and
customer demand. The rich agenda also includes insightful presentations from
ClickSoftware in-house experts, as well as customers and independent industry
analysts and can be found here:
http://www.clicksoftware.com/clickconnect-na-2013/agenda.html.

ClickConnect attendees will receive a preview of the latest release of
ClickSoftware's ServiceOptimization (SO) Suite that allows organizations to
"Manage. More. Simply," improving the user experience of all employees in the
service chain.

  o ClickSoftware customers can further leverage the power of the platform
    with user defined settings, allowing administrators to easily create
    templates defining permissions for entire groups.
  o Schedulers and dispatchers save significant time with enhanced task
    bundling and the ability to load and unload all districts with a single
    click.
  o The ClickAppStore continues to grow, with additional apps for mobile
    workers.

"We continually push the boundaries of our products to generate incremental
value for our customers to drive world class service, competitive growth and
streamlined operations," said Dr. Moshe BenBassat, Founder and CEO at
ClickSoftware. "We value the relationship with our customers and partners, and
look forward to the opportunity to work with them to help deliver the next
generation of technology and expertise in workforce management and enterprise
mobility."

In recognition of its valued customers, ClickSoftware will present a series of
awards at ClickConnect, including:

  o Field Service Innovator Award - This annual award is presented to a
    customer organization that has shown leadership in the community by
    innovating through their use of ClickSoftware's solutions and raising the
    bar for what it means to be best in class for field service. 
  o Ten Year Customer Awards - Given to longstanding ClickSoftware customers
    who have achieved significant gains.
  o ClickSoftware Customer Champion Award - This annual award recognizes
    customers who have demonstrated outstanding leadership and contribution in
    the ClickSoftware Community and are experts in ClickSoftware products.

Follow @ClickSoftware  on Twitter for live ClickConnect updates using
#ClickConnect13.

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.

ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, Latin America and
Asia Pacific. For more information, please visit http://www.clicksoftware.com.
Follow us on Twitter.

Media Contacts:        

Kristin Amico                        
ClickSoftware                    
+1-781-272-5903 ext. 2364                
kristin.amico@clicksoftware.com      

Tiffany Darmetko            
Schwartz MSL for ClickSoftware        
+1-781-684-0770            
clicksoftware@schwartzmsl.com    

SOURCE ClickSoftware Technologies Ltd
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