AVG launches Apple®-centric RMM toolset that greatly simplifies management of mixed Windows®/Mac® customer networks for MSPs

AVG launches Apple®-centric RMM toolset that greatly simplifies management of
                mixed Windows®/Mac® customer networks for MSPs

Industry's first agentless iOS RMM increases MSP options for bringing
customers' BYOD headaches under greater control

PR Newswire


AMSTERDAM and SAN FRANCISCO, Oct. 8, 2013 /PRNewswire/ --AVG Technologies
N.V. (NYSE: AVG), the provider of Internet and mobile security, privacy and
optimization solutions to 155 million active users, today announced enhanced
support for Apple®'s Mac® operating system (OS) environments within its AVG
Managed Workplace® 2013 remote monitoring & management (RMM) platform. At the
same time AVG Managed Workplace becomes the first leading RMM tool to offer
agentless iOS® management of Mac OS® X devices including iPads® and iPhones®.
The new capabilities will help Managed Services Providers (MSPs) offer a
greater range of Mobile Device Management (MDM) options to customers wanting
professional management of their Mac-only or mixed Windows®/Apple environments
and to reduce security issues related to personal mobile devices accessing
their business IT infrastructure.

From now on, MSPs using AVG Managed Workplace can monitor and manage Mac OS X
devices regardless of whether they are always in the office, only connect
occasionally or are even permanently off-network. They can now also remotely
lock and/or wipe a lost or stolen Mac OS X device for their customers to
protect the confidentiality of company or customer data.

Additionally, AVG Managed Workplace becomes the first of the industry's
leading RMM platforms to offer agentless monitoring and management of iOS
mobile devices like iPhones and iPads. Eliminating the need to install agent
software on the endpoint in this way allows MSPs to bring these devices under
management in a few clicks. As with earlier releases of AVG Managed Workplace,
MSPs have a centralized view of all mobile devices under management in the
Service Center.

"Today's announcement is yet another major advancement for AVG Managed
Workplace and represents the Holy Grail for any MSP," said Mike Foreman, AVG's
General Manager, SMB. "With this release they can now remotely monitor and
manage any combination of Windows, OSX, Android™ and iOS devices all through
the same single pane of glass."

"These new capabilities give our partners added powers to bring peace of mind
to customers wrestling with today's BYOD security concerns," he continued.

About Mac OS X support

In the past if an MSP wanted to monitor and manage a Mac-only environment they
would first have to install a Windows machine. This release eliminates this
and gives MSPs using AVG Managed Workplace immediate RMM capability over any
Mac OS X device. AVG Managed Workplace 2013 allows you to monitor and manage
Mac OS X devices that cannot be scanned by an on-premise client services
coordination server or Onsite Manager (OM).

Mac OS X off-network monitoring and management helps you:

  oremotely lock and/or wipe a lost or stolen Mac OS X device to secure
    customer data
  oset the device status as lost and configure specific actions, such as
    locking or wiping the device, to be automatically performed when it next
    checks in
  oreceive alerts when the Mac OS X device is down
  ocollect comprehensive hardware and software information for Mac OS X
    devices, including all installed applications
  oview data for Mac OS X devices in more than ten different AVG Managed
    Workplace reports
  owin new customers with Mac-only environments without having to install a
    Windows machine for the Onsite Manager
  oprovide more extensive monitoring and management for customers with
    mixed-OS environments

About iOS agentless MDM

AVG Managed Workplace 2013 is the first remote monitoring and management (RMM)
platform to offer agentless monitoring of iOS devices like iPhones and iPads.
By taking advantage of the latest technologies from Apple, AVG Managed
Workplace now allows you to perform the following functions on iOS devices
without deploying agents:

  oprotect iOS devices and data by enforcing security policies and conducting
    remote remediation
  oremotely lock or wipe the device or remove the passcode
  oreceive alerts when the device is roaming to warn against potential cost
    or billing concerns
  omark devices as lost, alert on check-in and automatically take remedial
  oconfigure email and Wi-Fi settings automatically
  oprovision new iOS devices for monitoring and management with a few clicks

About AVG Technologies (NYSE: AVG)

AVG's mission is to simplify, optimize and secure the Internet experience,
providing peace of mind to a connected world. AVG's powerful yet easy-to‐use
software and online services put users in control of their Internet
experience. By choosing AVG's software and services, users become part of a
trusted global community that benefits from inherent network effects, mutual
protection and support. AVG has grown its user base to 155 million active
users as of June 30, 2013 and offers a product portfolio that targets the
consumer and small business markets and includes Internet security, PC
performance optimization, online backup, mobile security, identity protection
and family safety software.


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SOURCE AVG Technologies

Website: http://www.avg.com
Contact: US, Katie Han, Waggener Edstrom for AVG, khan@waggeneredstrom.com,
+00 1 (212) 551 4807; or UK, Paul Shlackman, PR Manager, SMB & Channel, AVG,
paul.shlackman@avg.com, +44 (0)7792 121510
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