InterCall Virtual Environment Named Best-in-Class by Elearning! and Government Elearning! Magazines

  InterCall Virtual Environment Named Best-in-Class by Elearning! and
  Government Elearning! Magazines

 Platform Offers Powerful Audience Engagement Tools, Easy Access and Search,
                          and Optimized Performance

Business Wire

CHICAGO -- October 7, 2013

InterCall, a subsidiary of West Corporation and the world's largest
conferencing and collaboration services provider, announced today that
InterCall Virtual Environment was named Best Virtual Learning Environment by
Elearning! and Government Elearning! magazines in the Best of Elearning! 2013
awards program.

In its ninth year, the Best of Elearning! Awards program is the exclusive
users’ choice awards in the learning and HR technology marketplace. More than
3,900 nominations were received by learning and HR professionals across 25
product categories to honor best-in-class solutions. Best of Elearning!
winners were announced at the Enterprise Learning! Conference and Expo on
August 26-28 in Anaheim, Calif., and will be published in the December
editions of Elearning! and Government Elearning! magazines.

InterCall’s Virtual Environment Platform allows clients to create and manage
branded, interactive, web-based learning centers to engage and connect with
any number of learners – anytime and from anywhere around the globe.

“InterCall should be honored that our readers and users acknowledged its
platform as the best virtual learning environment in the industry,” said
Catherine Upton, Publisher of Elearning! Magazine. “In addition, InterCall
clients IBM and Keurig both won Learning! 100 Awards as a result of their
successes using InterCall virtual learning environments. The Learning! 100
Awards honor organizations for learning innovation and collaboration that
drive enterprise performance.”

“These prestigious awards underscore InterCall’s commitment to the virtual
environment learning space,” said Michael Nessler, Executive Vice President of
Event Services at InterCall. “A new emphasis on corporate and human resources
training is taking shape, and InterCall is driving favorable business impacts
as a result of augmenting existing business processes, and aligning business
and technology objectives.”

InterCall Virtual Environment provides immersive and personalized learning
through online events, webcasts, video conferencing and other forums –
available just-in-time and with rich, expansive and persistent context. For HR
applications, InterCall delivers a platform that can guide members of the
workforce to what they need when they need it. The result empowers employees
while raising the strategic profile of HR specialists.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and
collaboration services provider in the world. Founded in 1991, InterCall
offers telephony, messaging, webcasting, virtual environment, and conferencing
and collaboration tools for businesses of all sizes, from large global
enterprises to small or regional companies. With a global footprint and broad
service capabilities, InterCall’s flexible models for hosted, managed and
on-premise communication services help companies get the most out of their
business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales
offices, is bolstered by operations in Canada, Mexico, Latin America, the
Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New
Zealand, China, India, Hong Kong, Singapore and Japan. For more information,
please visit InterCall.


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Philip Anast, 312-673-6054
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