Interactive Intelligence to Host CXPA Customer Experience Networking Event

  Interactive Intelligence to Host CXPA Customer Experience Networking Event

  The event, which is open to any business professional responsible for the
     customer service experience, will take place in Indianapolis Oct. 1

Business Wire

INDIANAPOLIS -- September 26, 2013

Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
software and services designed to improve the customer experience, is hosting
a CX Day networking event Tuesday, Oct. 1. The complimentary event, to be held
from 3 p.m. to 5 p.m. at the Interactive Intelligence corporate headquarters
at 7601 Interactive Way, Indianapolis, is open to any local-area business
professional responsible for the customer service experience.

CX Day was created by the Customer Experience Professionals Association
(CXPA), the international non-profit organization created to guide and enhance
the growing field of customer experience management. This inaugural CX Day was
designed as a global celebration of companies and people that create great
experiences for their customers.

The Interactive Intelligence CX Day networking event will include the
opportunity to meet with peers to share ideas about improving their customers’
experiences. Participants can also learn more about the CXPA, while discussing
ways to expand the value of future CXPA networking events in the Indianapolis

Advance registration is required. Registration is available online at For more
details, contact Ashley Timbrook at 317.493.4715 or

CX professionals who can't attend the Interactive Intelligence CX Day
networking event are invited to participate in a free webinar with CXPA
Chairman Bruce Temkin and Sprint Corp. CEO Dan Hesse, who will discuss the
CEO's role in leading a customer experience transformational journey. To
register, visit

CX professionals can also join in a series of online events throughout the
day, including four Google+ Hangouts across global time zones and a Twitter
Chat. For more information, visit

Clarabridge and SDL are Platinum Sponsors of CX Day 2013.

About the CXPA

The Customer Experience Professionals Association is a global, non-profit
organization dedicated to the advancement of customer experience management
best practices. It provides customer experience management professionals with
educational and networking opportunities to help them succeed, and facilitates
the industry-wide advancement of the discipline of customer experience
management. The CXPA’s members include individuals who develop, manage,
optimize, and envision how organizations interact with their customers. This
community includes customer experience practitioners within companies, vendors
who support customer experience efforts, and other stakeholders in the

Founded in April 2011, the CXPA has more than 80 Corporate Members and nearly
2,300 customer experience professionals in its community. CXPA Gold Sponsors
include Confirmit, ForeSee, Oracle, and Verint. Clarabridge, Inc., Corsential,
Interactive Intelligence, Mattersight Corporation, Medallia, ResponseTek and
TNS are CXPA Silver Sponsors. For more information, visit

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of
contact center, unified communications, and business process automation
software and services designed to improve the customer experience. The
company’s solutions, which can be deployed via the cloud or on-premises, are
ideal for industries such as financial services, insurance, outsourcers,
collections and utilities. Interactive Intelligence was founded in 1994 and
has more than 5,000 customers worldwide. The company is among Software
Magazine’s 2013 Top 500 Global Software and Service Providers, and is the
recipient of TMC’s Cloud Computing Magazine’s 2012 Cloud Computing Excellence
Award. It has received Frost & Sullivan’s Company of the Year Award, Contact
Center Systems, North America, for the last two consecutive years. Interactive
Intelligence employs more than 1,500 people and is headquartered in
Indianapolis, Indiana. The company has offices throughout North America, Latin
America, Europe, Middle East, Africa and Asia Pacific. Interactive
Intelligence can be reached at +1 317.872.3000 or; on the Net:

This release may contain certain forward-looking statements that involve a
number of risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE,
its associated LOGO and numerous other marks. All other trademarks mentioned
in this document are the property of their respective owners.



Interactive Intelligence
Christine Holley, Senior Director of Market Communications, +1-317-715-8220
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