LogMeIn's join.me Rated Highly by IT Managers in Industry Report
Named a "Strong Performer" in the Evaluation of Popular Personal
Communications Apps Entering the Workplace
BOSTON, Sept. 25, 2013 (GLOBE NEWSWIRE) -- LogMeIn's (Nasdaq:LOGM) join.me was
cited as a Strong Performer in Forrester Research, Inc.'s The Forrester Wave™:
Personal Communications Services, Q3 2013 report. The report focuses on the
increasing rise of employee-introduced communication and collaboration
services in the workplace that have set both consumer and IT manager
expectations on a collision course.
"This report confirms our belief that today's successful collaboration tools
must be designed to win over the end user, while providing IT professionals
the controls, security and manageability they need," said Matt Kaplan, VP of
Collaboration Products at LogMeIn. "This is a challenging balance to strike,
but one that continually shapes our design philosophy and contributes to our
rapid adoption and market success."
The September 2013 Forrester Research, Inc. report, "The Forrester Wave™:
Personal Communication Services, Q3 2013," states that communications and
collaboration technologies are moving beyond traditional voice and messaging
services and toward personal communications services. The Wave evaluated 10
vendors, including LogMeIn's join.me against 41 criteria to help businesses
embrace the most appropriate personal communications services (like Skype,
Facebook Messenger, or Google Apps). The report states that these popular apps
trigger a need for IT to evolve and investigate their uptake as business
collaboration solutions within enterprises.
In a related research report, Forrester analyst, Dan Bieler, noted, "Employees
look for the hippest features and a fun-to-use interface when choosing their
communication and collaboration platforms. IT leaders, meanwhile, must provide
innovative communication environments that meet compliance and security
parameters. A demanding workforce and IT budget constraints result in a
two-headed challenge for IT leaders." (*"The Rise of Personal Communications"
by Dan Bieler, Forrester Research, Inc. July 25, 2013).
LogMeIn's key takeaways from the reports:
Employees and IT managers clash on feature requirements:
*Employees – care about affordability, convenience and efficiency. They
search for innovative and fun-to-use tools.
*IT managers – are concerned with security, risks, and costs.
The blurring of personal vs. work:
*Employees – download apps of their own choice on their own work devices to
be more productive. They rarely pay for social cloud communication. They
use these personal communications services/apps for personal and work
*IT managers – need to decide which personal collaboration services they
should allow for which staff members to use, under which conditions, and
for which purpose.
Security parameters and support for regulatory requirements are the focus for
*Employees – consider security issues like password federation.
*IT managers – place greater emphasis on regulatory requirements. They
might have to restrict end users from using certain features.
To access a copy of the Forrester Wave visit http://bit.ly/18o2GKq.
About LogMeIn, Inc.
LogMeIn (Nasdaq:LOGM) transforms the way people work and live through secure
connections to the computers, devices, data, and people that make up their
digital world.The company's cloud services free millions of people to work
from anywhere, empower IT professionals to securely embrace the modern
cloud-centric workplace, give companies new ways to reach and support today's
connected customer, and help businesses bring the next generation of connected
products to market.LogMeIn is headquartered in Boston's Innovation District
with offices in Australia, Hungary, India, Ireland, the Netherlands, and the
Forrester Research, Inc. "The Forrester Wave™: Personal Communication
Services, Q3 2013" by Dan Bieler, Sept.18, 2013.
*Forrester Research, Inc. "The Rise of Personal Communications," by Dan
Bieler, July 25, 2013.
LogMeIn and join.me are trademarks of LogMeIn in the U.S. and other countries.
Skype is a trademark of Skype Communications SARL, Facebook is a trademark of
Facebook, Inc. and Google is a trademark of Google, Inc. in the U.S. and other
LogMeIn, Inc. Logo
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