PULSE Upgrades DebitProtect® to Enhance Comprehensive Fraud Mitigation Service

  PULSE Upgrades DebitProtect® to Enhance Comprehensive Fraud Mitigation

 Upgraded Network Fraud Alerting and New Fraud Authorization Blocking Enable
                  Rapid Response to Fraudulent Transactions

Business Wire

HOUSTON -- September 18, 2013

To help financial institutions respond to the growing sophistication and speed
of debit card fraud attacks, PULSE, one of the nation’s leading debit/ATM
networks, has implemented a major upgrade to its DebitProtect Fraud Mitigation
Service and introduced an optional fraud blocking service. The enhanced system
allows transactions to be blocked in real time, enabling PULSE participants to
respond faster to suspected fraud before more fraud is perpetrated on a card,
thus reducing losses and decreasing cardholder impact.

Payments fraud is a constant threat and remains a concern for both financial
institutions and consumers. The annual Debit Issuer Study, commissioned by
PULSE, finds that financial institutions consistently rank debit card fraud
among their top two concerns. One out of every five debit cardholders in the
U.S. has experienced fraud on their card in the last five years, according to
a 2012 study by ACI Payment Systems and Aite Group. The Federal Reserve Board
estimated U.S. debit card fraud losses to be $1.38 billion in 2011.

DebitProtect Service

The DebitProtect fraud mitigation system was first launched across the PULSE
network in 2007. Since that time, PULSE has continued to refine DebitProtect
and invest in state-of-the-art processing technologies. The company also has
made strategic investments in personnel to provide custom fraud consulting
services to help financial institution participants reduce the risk of fraud

PULSE collaborated with Hewlett-Packard (HP) and Retail Decisions (ReD) on the
DebitProtect upgrade. PULSE deployed the ReD PRISM^® software solution,
implemented on HP NonStop servers. The initiative received the 2012 HP
Alliance ONE Partner of the Year Award for Innovation.

DebitProtect operates in milliseconds, evaluating transactions in flight,
detecting high-risk transactions and alerting card issuers in seconds, often
before the cardholder has left the terminal.

“This technology leap was necessary because fraud sophistication and speed are
increasing, with fraud cycles becoming shorter, more varied and harder to
detect,” said George Danforth, PULSE vice president, Emerging Products.
“DebitProtect uses unique PULSE data, scoring and analytics to monitor debit
transactions at ATMs and the point of sale and adds an additional layer of
fraud detection to those provided by processors and in-house systems.”

Financial institutions also can take advantage of the optional PULSE
DebitProtect Authorization Blocking service, enabling them to more effectively
detect, block and manage debit card fraud. The comprehensive service includes
not only real-time alerting, blocking and card autoblocking, but also a
comprehensive suite of services including expert fraud consultation, rules
pretesting and analytics, and 24x7 service response. DebitProtect
Authorization Blocking leverages all of the technical advances of the new core
processing platform in one fully integrated system and program.

“We have found DebitProtect to be a very valuable service, giving us a better
overall view of our cardholder activity – normal and suspicious – to more
effectively mitigate fraud risks for the bank,” said Michael Lindsey, senior
vice president of BancorpSouth. BancorpSouth was one of the financial
institutions that participated in an extensive beta testing program of the
enhanced DebitProtect. “The real-time transaction blocking feature, in
particular, has limited our fraud losses in many situations. Now that we have
DebitProtect, I don’t know how we could do without it.”

In addition to the enhanced fraud detection service and new Authorization
Blocking option, financial institution participants may use an optional
service that includes the development of custom rules specific to their
organization. This helps minimize the impact of false positives on

“DebitProtect uses a layered approach to uncover fraud that might go
undetected by other fraud systems,” said Eric Lillard, PULSE vice president,
Fraud Services. “Our team of experienced fraud analysts evaluates the breadth
of transactions made daily and attacks across multiple institutions registered
for the service.”

The DebitProtect system and Authorization Blocking service includes a new web
portal with a host of features to enable issuers to manage a comprehensive
fraud mitigation program. These services are available to all institutions
that participate in the PULSE network.


PULSE, a Discover Financial Services (NYSE: DFS) company, is a leading
debit/ATM network, serving approximately 6,100 financial institutions across
the United States. This includes more than 4,100 issuers with which PULSE has
direct relationships and 2,000 additional issuers through agreements PULSE has
with other debit networks. PULSE links cardholders with ATMs and POS terminals
at retail locations nationwide. Through its global ATM network, PULSE provides
worldwide cash access for Diners Club and Discover cardholders through 1.3
million ATM locations. The company also is a source of electronic payments
research and is committed to providing its participants with education on
emerging products, services and trends in the payments industry. For more
information, visit www.pulsenetwork.com.


Patty Sendelbach, APR, 832-214-0395
DPK Public Relations
Daniel Keeney, APR, 832-467-2904
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