2020 Foresight Report: Self-Service Branch Banking MarketResearch.com announces the addition of a new market research report in Financial Services to their product offering: 2020 Foresight Report: Self-Service Branch Banking, http://www.marketresearch.com/land/product.asp?productid=7785056&progid=85757 ROCKVILLE, Md., Sept. 18, 2013 (GLOBE NEWSWIRE) -- via PRWEB - 2020 Foresight Report: Self-Service Branch Banking The retail banking industry's banking channel has evolved from traditional full-service branch banking to alternate channels such as online, mobile and self-service. Full-service branches still play a key role in the distribution of banking products and services as banks rely on these branches to generate the vast majority of revenue. Banks have redefined branch banking following the financial crisis in order to maintain operational efficiency and to improve overall financial performance. Key Highlights: -The number of ATMs deployed in key countries increased during the review period (2008–2012), making them the most widely-used self-service banking model. In the US, the total number of ATMs increased from 425,010 in 2008 to 444,872 in 2012. -The adoption of new technology enables banks to upgrade their branch banking models with advanced banking features and to distinguish themselves from competitors. Such features include biometric ATMs for secure banking transactions and contactless ATMs for faster transactions. Furthermore, the use of videoconferencing in ATMs enables interaction with bank employees for banking assistance. -Retail banks around the world seek to expand their business footprints in unbanked and under-banked areas to target new customers and gain market share. However, the establishment of full-service branches is not always feasible for banks due to the costs associated with it, driving banks to adopt the self-service branch banking model to remain cost-effective. Banks set up these types of branches in remote areas and at places with high customer footfall such as stadiums, shopping malls, railway stations and marketplaces. -The penetration of self-service branches has increased as banks are more reliant on offering quality service and enhanced customer experiences through facilities in these branches such as automated self-service kiosks, flagship branches, contactless ATMs and in-store self-service branches. Consumers can now conduct around 80% of banking transactions through ATMs and other automated banking channels without staff assistance. 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For more information, call Cindy Frei at 240.747.3014 or visit http://www.marketresearch.com Follow us on Facebook http://www.facebook.com/marketresearchdotcom Follow us on Twitter http://www.twitter.com/marketresearch_ 2020 Foresight Report: Self-Service Branch Banking – Table of Contents: 1 Executive Summary 2 Global Snapshot on Self-Service Branch Banking 3 Self-Service Branch Banking Models 4 Emerging Trends and their Impact Assessments 5 Implementation Strategies and Case Examples 5.1 Best Practices Adopted 5.1.1 Redefining branch banking with the introduction of self-service kiosks 5.1.2 Adoption of innovative technology to provide improved and secured banking experience 5.1.3 Partnerships and collaborations to offer technologically-advanced solutions 5.1.4 Integration and automation of the banking operations 5.1.5 Expanding self-service branch to enhance retail banking footprint 5.2 Case Examples 5.2.1 JP Morgan Chase redefined its branch banking with the introduction of self-service kiosks 5.2.2 Wells Fargo's introduction of mini-branches to increase business in the US 5.2.3 Introduction of the world's first contactless ATMs in Spain by la Caixa 5.2.4 RBS aims to improve its retail banking operations in the UK 5.2.5 Development Bank of Singapore (DBS) signed up Wincor Nixdorf to design new self-service branch 5.2.6 Royal Bank of Canada introduced self-service kiosks with video-enabled assisted services 5.2.7 Italy's UniCredit opts for CINEO services from Wincor Nixdorf 5.2.8 Banco Bradesco's introduction of a technologically-advanced branch in Brazil 5.2.9 Absa Bank (Absa) recruited NCR to upgrade the self-service branch banking in South Africa 5.2.10 China Minsheng Banking Corporation (CNBC) integrated its self-service branch banking 6 Appendix List of Tables List of Figures Figure 1: Self-Service Branch Banking Initiatives Across the World Figure 2: Total Number of ATMs in Developed Economies (Thousand), 2008–2012 Figure 3: Total Number of ATMs in Emerging Economies (Thousand), 2008–2012 Figure 4: Evolution of Self-Service Branch Banking in Overall Retail Banking Industry Figure 5: Channel Evolution by Products and Services in Multichannel Banking Globally Figure 6: Channel Evolution by Products and Services in Multichannel Banking in Emerging Economies Figure 7: Evolution of Self-Service Branch Banking Figure 8: Self-Service Branch Banking Models Figure 9: Evolution of ATMs Figure 10: BBVA's Albi ATM Figure 11: Assisted Self-service Branch Figure 12: NCR APTRA Interactive Teller Figure 13: First Hawaiian Bank's In-Store Branch Figure 14: DBS Flagship Store in Singapore Figure 15: Emerging Trends and Their Impact Assessments Figure 16: Commercial Bank Branches per 100,000 Adults, 2008–2011 Figure 17: Average Transaction Costs Across Various Distribution Channels, 2012 Figure 18: Total Number of ATMs (Thousand), 2008–2012 Figure 19: JP Morgan Chase Introduced Self-service Kiosks in the US, 2012 Figure 20: Wells Fargo's Introduction of the Self-service Mini-Branch Model in the US, 2013 Figure 21: Wells Fargo's Self-Service Mini-Branch in the US Figure 22: la Caixa Introduced the World's First Contactless ATMs in Spain, 2011 Figure 23: la Caixa's Contactless ATM Figure 24: RBS Self-Service Branch Banking Expansion Initiative in the UK, 2013 Figure 25: DBS Signed Up Wincor Nixdorf To Design New Self-service Branch in 2012 Figure 26: Royal Bank of Canada Introduced Self-Service Kiosks Figure 27: UniCredit's Implementation of CINEO systems in Italy, 2013 Figure 28: Banco Bradesco's Introduction of Self-service Branch Banking Model in Brazil, 2012 Figure 29: Banco Bradesco's Adoption of Biometric ATMs and Robot Greeters in Brazil Figure 30: Absa Bank's SelfServ ATMs in South Africa Figure 31: CNBC's Global Integration of its Self-Service Branch Banking, 2013 This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit http://www.prweb.com/releases/2013/9/prweb11127490.htm CONTACT: MarketResearch.com Cindy Frei firstname.lastname@example.org 240.747.3014
2020 Foresight Report: Self-Service Branch Banking
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