easyJet first to adopt Amadeus’ major enhancements to help travel agents
book low-cost carriers
New approach improves efficiency for travel agents and drives increased
bookings for easyJet
MIAMI -- September 16, 2013
easyJet, the UK’s largest airline and operator of Europe’s no. 1 air transport
network, and Amadeus, a leading technology partner for the global travel
industry, announce today the launch of unique system enhancements that will
allow travel agents around the world, in a phased approach, to book low-cost
carriers with the same booking flow as that used for traditional carriers,
regardless of the airline’s distribution preferences.
easyJet is the first carrier to become a light ticketing^1 airline in the
Amadeus system, thereby greatly improving the way in which travel agents
access, book and provide service when selling easyJet flights. The development
is expected to increase bookings with the new pricing, ticketing and booking
functionality offering the same look and feel as for traditional or flag
For the first time, traditional shopping, booking and back-office flows will
be combined with real-time dynamic fares and a full ancillary offering
provided through easyJet’s XML connection with Amadeus. This will give all
travel agencies, including corporations and TMCs, which use Amadeus, even
better access to easyJet’s great value inventory than before.
Key functionalities to help travel agents include:
Increased flexibility: agents can now use standard pricing workflows and
modify easyJet PNRs for flights and services as they would when booking a
Full mid- and back-office integration and sales reporting: easyJet bookings
will be fully integrated in the agent’s internal and external reporting –the
enhancement helps issue a ticket number which acts as a locator throughout the
fulfillment process and makes it seamless for agents. This means that adapting
back office systems will become more efficient, exactly in the same way as for
full service carriers.
Seamless availability flow: Travel agents can access easyJet content from the
standard Neutral Availability and Schedule displays alongside all other
airlines in one single screen.
“easyJet’s aim is to deliver value and efficiency to business travel agents
and their corporate clients by making it easier to search, book and sell
easyJet’s great value flights,” said Andrew Hodges, Director for Sales,
Distribution and Business at easyJet. “Working with travel agents in the most
effective way is fundamental to our strategy of servicing the higher yield
business travel market and our move to become a light ticketing carrier within
Amadeus is a key step in driving adoption and bookings from agents.”
“easyJet and Amadeus have been working closely together since 2007, and it’s a
pleasure to see the successful relationship delivering more benefits for the
travel agency community,” said David Doctor, Head of Distribution Marketing at
Amadeus. “By enhancing and standardizing the booking flow for light ticketing
carriers, travel agents will be able to process bookings more efficiently,
which will drive greater adoption. This is yet another example of how Amadeus
is collaborating with airlines and travel agencies to adapt our solutions to
their specific needs.”
easyJet was the first low-cost airline to connect to Amadeus via an XML
solution in 2007. Today, 65+ low-cost and hybrid airlines are bookable within
Amadeus via XML or the standard distribution solutions, and the number of low
cost bookings made has increased by nearly 26% during the first half of 2013.
For further insights, see the link below and Amadeus’ blogpost series focusing
Notes to the editors:
easyJet operates Europe's No. 1 air transport network with a leading presence
on Europe's top 100 routes and at Europe's 50 largest airports.
easyJet flies over 200 aircraft on more than 600 routes between over 130
airports in 30 countries. More than 300 million Europeans live within one
hour's drive of an easyJet airport, more than any other airline.
The airline takes sustainability seriously. easyJet invests in the latest
technology, operates efficiently and fills most of its seats which means that
an easyJet passenger's carbon footprint is 22% less than a passenger on a
traditional airline, flying the same aircraft on the same route.
Amadeus is a leading provider of advanced technology solutions for the global
travel industry. Customer groups include travel providers (e.g. airlines,
hotels, rail and ferry operators, etc.), travel sellers (travel agencies and
websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 10,000 people worldwide, across central sites
in Madrid (corporate headquarters), Nice (development) and Erding
(operations), as well as 71 local Amadeus Commercial Organizations globally.
The group operates a transaction-based business model. For the year ended
December 31, 2012 the company reported revenues of €2,910.3 million and EBITDA
of €1,107.7 million.
Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and
is a component of the IBEX 35 index.
To find out more about Amadeus please visit www.amadeus.com
^1 ‘Light ticketing’ is an evolution of the ticketless access level offered to
low-cost & hybrid carriers to help standardize the travel agency work flow
(availability/pricing/booking/end of transaction/reporting) via the
introduction of a virtual ticket number.
Media inquiries only:
Amadeus North America
Debbie Iannaci, 305-499-6448
Director, Public Relations
kwittken + company for Amadeus North America
Jessica Nelson, 646-747-7141
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