Reliant Tools at Your Fingertips with Easy-to-Use App

  Reliant Tools at Your Fingertips with Easy-to-Use App

  Free Download Lets Customers Manage Accounts, Pay Bills and Stay Informed

Business Wire

HOUSTON -- September 16, 2013

It’s the power of information and convenience in your pocket. The new Reliant
App brings everything for managing electricity service right into the palm of
a hand. Customers can quickly monitor usage, pay bills and manage account
information for a simple, customized online experience. Handle everything from
the office, couch or favorite coffee shop.

The app is free and available for download from the App Store^SM for iPhone^®
or Google Play^TM for Android™ smartphones. Users can choose to stay logged in
after the first visit for quick access on the intuitive interface.

Easy-to-use features help customers stay in control, informed and connected
with their Reliant accounts.

  *Make a payment in seconds or map the closest payment location.
  *Load funds onto a Reliant SmartStart Plan account.
  *View projected bills*, pay current bills and review billing history.
  *Review usage by the day, week, month or year, and compare it to your past
    usage or usage of homes similar to yours or with similar attributes.*
  *Receive important account notifications on the dashboard, and sign up for
    proactive account alerts via email or text message.

“Many of our customers are already keeping up with news, activities and
friends while on the go, making Reliant’s mobile app a natural fit for their
connected lifestyles,” said Elizabeth Killinger, president of Reliant. “The
app is designed both for smartphone beginners and experts, giving everyone
freedom and comfort to manage electricity and their budgets in the best ways
for them.”

Customer service and support are also at your fingertips with the Reliant app.
With just a tap, customers can call or email Reliant agents, make account
changes or report an outage.

To view more information, video and screenshots of the Reliant app, visit
www.reliant.com/appmedia.

*Projected bill and similar homes comparison not available for SmartStart
customers.

About Reliant:

Reliant provides electricity, smart energy solutions, and energy services to
business and residential customers across Texas. Reliant is part of NRG (NYSE:
NRG), a Fortune 500 company that is at the forefront of changing how people
think about, buy and use energy. Backed by a diverse portfolio of about 100
power generating facilities that can support over 40 million homes nationwide,
NRG’s retail businesses, including Reliant, collectively comprise Texas’
largest retail energy provider and serve millions of customers in 10 states
and the District of Columbia. For more information about Reliant products and
services, please visit www.reliant.com. Connect with Reliant on Facebook at
www.facebook.com/reliantenergy and on Twitter @reliantenergy.

Google Play and Android are trademarks of Google Inc. Apple and iPhone are
trademarks of Apple Inc. registered in the U.S. and other countries. App Store
is a service mark of Apple Inc.

Contact:

Reliant
Pat Hammond, 713.537.2157
Patricia.Hammond@nrgenergy.com
Twitter.com/reliantmedia