ClickSoftware Keeps Growing Its Cloud-Based Customers With a Major Win in the Complex Equipment Industries

ClickSoftware Keeps Growing Its Cloud-Based Customers With a Major Win in the
                         Complex Equipment Industries

One more win in a sequence of large enterprise customers who recently signed
for cloud-based offerings

PR Newswire

BURLINGTON, Massachusetts, September 13, 2013

BURLINGTON, Massachusetts, September 13, 2013 /PRNewswire/ --

ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of
automated mobile workforce management and optimization solutions for the
service industry, today announced it has further increased the number of new
customers using their products in the cloud with its recent win of a division
of one of the world's largest suppliers of high value and complex equipment.
The deployed solution will provide cloud-based mobility for the division's
field workforce and will integrate its optimized scheduling to enhance its
mobile workforce management.

Leveraging the flexibility of ClickSoftware's enterprise mobility solution for
field service will enable field service engineers to utilize smart phones and
replace laptops to service complex and critical equipment. The solution will
provide a new level of visibility into the equipment and those servicing it
and allow the manufacturer of the equipment to streamline user, customer and
asset data to ensure that expectations are met.

Dr. Moshe BenBassat, ClickSoftware's Founder and CEO, noted, "This major win
is one in a sequence of large enterprise customers who recently signed for our
cloud-based offerings, including two utility companies, home health care
provider, and others. Moreover, several other contracts with large enterprises
are now in advanced negotiation phase. Additionally a number of mid-size
customers selected ClickExpress, our cloud-based special product for the
mid-market. While cloud deals tend to have a smaller initial deployment size,
over a relatively short period of time cloud customers will roll out the
solution to the full workforce which will further increase our growing stream
of sustainable recurring revenues."

All of ClickSoftware's products are offered in the cloud including their
mobile business apps, which gives the company a unique position amongst
cloud-based workforce management companies. With both optimized planning and
scheduling connected to a cloud-based mobile solution, ClickSoftware offers
the depth required today to run a real time service enterprise.

Dr. BenBassat concluded, "Our pipeline shows considerable growth in large
enterprises seeking cloud-based solutions. We also continue to sell nicely to
large customers still preferring perpetual on-premise solutions. In fact, the
total number of new recent deals signed, both in the cloud and on-premise, is
comparatively higher than previous years, an indication to growing demand for
mobile workforce optimization solutions and to our leadership position in the
market. We believe the transition to the cloud is a very positive development
for our business as we are likely to see significant increase in cloud-based
reoccurring revenues which provides more visibility to our future sustainable

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.

ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, Latin America and
Asia Pacific. For more information, please visit
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Safe Harbor Statement

This press release contains express or implied forward-looking statements
within the Private Securities Litigation Reform Act of 1995 and other U.S
Federal securities laws. These forward-looking statements include, but are not
limited to, those statements regarding expected benefits from using
ClickSoftware's solutions. Such "forward-looking statements" involve known and
unknown risks, uncertainties and other factors that may cause actual results
or performance to differ materially from those projected, including those
discussed in the "Risk Factors" section and elsewhere in ClickSoftware's
annual report on Form 20-F for the year ended December 31, 2012 and in
subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements whether as a result of new information, future
events or otherwise.

Media Contacts:    

Kristin Amico            
+1-781-272-5903 ext. 2364

SOURCE ClickSoftware Technologies Ltd
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