ManpowerGroup Solutions' Managed Service Provider TAPFIN Recognized as a Top
Performer in Customer Loyalty Survey
Staffing Industry Analysts' Report Finds TAPFIN Scores High with Staffing
MILWAUKEE, Sept. 12, 2013
MILWAUKEE, Sept. 12, 2013 /PRNewswire/ -- ManpowerGroup Solutions' Managed
Service Provider (MSP), TAPFIN, was recognized as a top performer by staffing
suppliers in a customer loyalty survey conducted by Staffing Industry
Analysts, the leading industry advisory firm. The results were published in
Staffing Industry Analysts' 2013 Vendor Management System and Managed Service
Provider Customer Experience Report.
"Building strong, constructive, mutually beneficial working relationships with
our more than 4,000 staffing suppliers is critical to ensuring a successful
partnership between our shared client, the supplier and TAPFIN," said Kip
Wright, ManpowerGroup Solutions Senior Vice President and TAPFIN General
Manager. "Staffing partners want to work with TAPFIN because of our ongoing
communication and transparency about program requirements and metrics,
allowing us to deliver effective workforce solutions that ensure our clients'
and suppliers' business success."
Staffing Industry Analysts surveyed 286 individuals from staffing suppliers
regarding their experience with MSPs to determine the highest customer loyalty
and satisfaction levels. TAPFIN received one of the highest scores among MSPs
to earn the Top Performer designation.
In June, Staffing Industry Analysts named TAPFIN the largest global
temporary/contract managed service provider and the leader among both hybrid
MSPa and temporary/contract vendor-neutral MSPs. The rankings were published
in Staffing Industry Analysts' Vendor Management System and Managed Service
Provider Supplier Competitive Landscape Report, which is an important resource
for contingent workforce program owners, with the most comprehensive insight
into VMS and MSP suppliers.
TAPFIN is offering its industry-leading insights at Staffing Industry
Analysts' Contingent Workforce Strategies (CWS) Summit, Sept. 11 – 12, at the
Fairmont Millennium Park in Chicago. In conjunction with CWS, TAPFIN launched
the world's first Contingent Workforce Index, an innovative approach to
measuring contingent labor favorability. The Index compares and ranks 75
countries on the conditions for contingent workforce engagement. According to
the report, Hong Kong, New Zealand and the United States are the top three
countries for contingent workforce engagement. The Contingent Workforce Index
is available at TAPFIN's CWS booth, #200, and at www.tapfin.com.
Today at CWS, TAPFIN will lead the following sessions:
oThurs., Sept. 12, 9 – 10:15 a.m. CT – Jen Torney, Director, TAPFIN,
"Incorporating a Statement of Work Consultant into Your Program"
oThurs., Sept. 12, 1:15 – 2:15 p.m. CT – Kip Wright, Senior Vice President,
ManpowerGroup Solutions, Dave McGonegal, Vice President, TAPFIN, and Amy
Huddlestone, Vice President, ManpowerGroup Solutions, "Making the
Difference in Workforce Engagement Thought Leadership Session"
TAPFIN is a leading managed service provider (MSP) dedicated to the innovation
and delivery of integrated workforce management solutions worldwide. TAPFIN's
customized, scalable MSP solutions for contingent and project-based spend are
instrumental in driving process, performance and productivity improvements
across the client organization, while providing visibility, predictability,
risk mitigation and overall cost reduction.Part of ManpowerGroup™ Solutions,
the outsourced services offering from ManpowerGroup, TAPFIN offers a complete
suite of workforce management solutions that fully leverages a blend of global
expertise and local knowledge. For more information, please
ManpowerGroup™ (NYSE: MAN) is the world leader in innovative workforce
solutions that ensure the talent sustainability of the world's workforce for
the good of companies, communities, countries, and individuals themselves.
Specializing in solutions that help organizations achieve business agility and
workforce flexibility, ManpowerGroup leverages its 65 years of world of work
expertise to create the work models, design the people practices and access
the talent sources its clients need for the future. From staffing,
recruitment, workforce consulting, outsourcing and career management to
assessment, training and development, ManpowerGroup delivers the talent to
drive the innovation and productivity of organizations in a world where
talentism is the dominant economic system. Every day, ManpowerGroup connects
more than 630,000 people to work and builds their experience and employability
through its relationships with 400,000 clients across 80 countries and
territories. ManpowerGroup's suite of solutions is offered through
ManpowerGroup™ Solutions, Manpower®, Experis™ and Right Management®.
ManpowerGroup was named one of the World's Most Ethical Companies for the
third consecutive year in 2013, confirming our position as the most trusted
brand in the industry. See how ManpowerGroup makes powering the world of work
humanly possible at www.manpowergroup.com. Follow ManpowerGroup Chairman and
CEO Jeff Joerres on Twitter: Twitter.com/manpowergroupjj
Contact: Mary Ann Lasky, +1 414.906.7320, firstname.lastname@example.org or
Kate Huskin, +1.414.906.6253, email@example.com
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