Sage Executives Traveled 6,300+ Miles to Personally Meet With Customers and
Partners During This Summer's Sage Listens RV Relay
IRVINE, CA -- (Marketwired) -- 09/12/13 -- Sage, a leading provider
of business management software and services for small to midsized
businesses worldwide, successfully wrapped up its 17-city, 50-day
Sage Listens RV Relay, at its Irvine, Calif., headquarters on
Wednesday, August 28. Returning Sage executives and jubilant
employees were greeted by the harmonious tunes of a marching band, in
addition to other celebratory activities.
The Sage Listens RV Relay was an opportunity for executives to
personally visit customers and business partners across the U.S. to
build stronger relationships, help customers maximize their software
investments and discuss customers' and partners' hopes and fears and
how Sage can better partner with them. Sage executives, manning the
various legs of the relay, were given greater visibility to
customers' needs and will use this important information to continue
to improve Sage products and services.
"The Sage Listens tour was an amazing, unforgettable journey and a
tremendous opportunity for us to gain deeper understanding and
insight into the issues, challenges and triumphs our customers face
every day," said Brad Smith, executive vice president of customer
service, Sage North America. "Even after 50 days on the road, we only
scratched the surface, but having the chance to meet face to face
with so many of our customers was truly an honor. What we learned on
this adventure will help us to better support SMBs in the future."
Spanning more than 17 cities across the country, from Charlotte,
N.C., on July 10, to Irvine on August 28, the tour was divided into
legs, where Sage leaders met with more than 75 customers and business
partners, ranging from Davidson Chocolate Co. in Davidson, N.C.,
Harpoon Brewery in Boston and Gwinnett Center in Gwinnett, Ga., to
Valley Industries in Hazelwood, Mo., the Las Vegas Metro Chamber of
Commerce in Las Vegas, Walpole & Co., LLP in Goleta, Calif., and
Ventura Coastal in Ventura, Calif.
Sage executives and business partners hosted a number of special
events throughout the RV tour, including a beer tasting, ice cream
social, parking lot parties and relay games. Locally owned businesses
are the foundation of a thriving economy. The Sage pledge to shop
locally was exemplified throughout the tour as team members slept,
ate and shopped at Sage customer-owned locations.
''We are humbled that your generous team took the time to come in
yesterday, and better yet kicked off your tour here at Davidson
Chocolate Co.," said Sue Elliot, co-owner, Davidson Chocolate. "The
impact of your visit was tremendous as our sales were four times
higher than the daily average! We are extremely humbled by your
support and interest."
Thirty executives participated in the relay. On any given day, Sage
participated in three to four planned customer visits as well as a
few "pop ins." Each visit included three to four executives based on
the customer's needs. Customers and partners met with Sage leaders
such as Pascal Houillon, CEO, Sage North America; Connie Certusi,
executive vice president, Small Business Solutions; Lisa Codispoti,
chief people officer; Greg Hammermaster, president, Sage Payment
Solutions; Joe Langer, executive vice president, Mid-Market
Solutions; Juan Miguel Rodriguez, chief information officer; and Brad
Smith, executive vice president, Customer Experience.
Additionally, the entire tour was documented on the Sage Listens RV
tour site, giving users a stop-by-stop glimpse of the tour with
photos, videos, blogs and social media updates.
The success of the Sage Listens RV Relay prompted Sage officials to
host a Canadian version of the Sage Listens RV tour, which kicks off
today, September 12 in Ottawa, Ontario, and will also include stops
in Montreal, Quebec, and Toronto, Ontario. To follow along as Sage
executives travel throughout Canada, visit:
http://na.sage.com/sage-na/lp/sage-listens-rv/. You can also follow
@SageListens or search #SageListens on Twitter.
About The Sage Group plc
Sage Group plc is a leading global provider of business management
software to small and medium sized companies, creating greater
freedom for them to succeed. Sage understands how and why each
business is unique. We provide products and services that suit
varying needs, are a pleasure to use and are secure and efficient.
Formed in 1981, Sage was floated on the London Stock Exchange in 1989
and entered the FTSE 100 in 1999. Sage has over 6 million customers
and more than 13,380 employees in 24 countries covering the UK &
Ireland, mainland Europe, North America, South Africa, Australia,
Asia and Brazil. For further information please visit www.sage.com.
For more information about Sage in North America, please visit the
company website at NA.Sage.com. Follow Sage North America on
Facebook, Facebook.com/SageNorthAmerica, and Twitter,
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