Sprint Wins GUINNESS WORLD RECORDS(R) Title With TMNG's SmartXchange(SM)
OVERLAND PARK, Kan., Sept. 11, 2013 (GLOBE NEWSWIRE) -- This month, Sprint
enters the official GUINNESS WORLD RECORDS® database setting a new record for
the number of cellular phones recycled in one week. At 103,582 cell phones,
Sprint more than doubled the previous record.
TMNG's SmartXchange^SM was one of several services that supported Sprint's
recycling and buyback program to achieve this record. "SmartXchange is
designed for innovative device trade-in programs like Sprint's," says Don
Klumb, TMNG's CEO. The service gives wireless operators the tools they need to
proactively reach out to customers who have used, or unwanted, devices that
could be refurbished or resold by the operator. "Sprint has been using
SmartXchange for the last three years. Hitting this record is a fantastic
recognition of the success of this program," says Kendra Wright, Sprint's
Logistics Director for Repair and Reverse Management.
TMNG's SmartXchange, built on the company's Ascertain® platform, provides a
comprehensive managed solution that strategically drives customer behavior,
improving customer experience and increasing loyalty and retention.
SmartXchange supports both operator and customer initiated trade-in activity,
and can be combined with other customer lifecycle management programs to
enable selective targeting and enhanced financial returns.
"Sprint continues to demonstrate its commitment to mobile phone recycling
programs and the benefits they bring to Sprint customers, the wireless
industry and the environment," said Kate Pearce, analyst at Compass
Intelligence which ranked Sprint No. 1 overall for its Buyback program the
last two years among national carriers. "Its Buyback program and other
reuse/recycling initiatives continue to be examples of leadership for the
About TMNG Global
TMNG Global (Nasdaq:TMNG) is a premier provider of professional services and
technology solutions to the global leaders in the communications, digital
media, and technology industries. TMNG Global and its divisions, CSMG, and
Cartesian, and a team of more than 400 experts, provide strategy, operations
and technology consulting services, and managed technical solutions to more
than 1200 communications clients worldwide. The company is headquartered in
Overland Park, Kansas, with offices in Boston, London, Somerset, New Jersey,
and Washington, D.C. For more information about the company and its services,
The TMNG Global logo is available at
CONTACT: The Management Network Group, Inc.
+44 20 7643 5471
Brainerd Communicators, Inc.
Ray Yeung / Danielle Pieri (Media)
Corey Kinger (Investors)
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