The Dime Savings Bank of Williamsburgh to Deliver Powerful Servicing Tools
While Reducing Costs Thanks to FIS
*The Dime Savings Bank of Williamsburgh will deploy FIS’ full range of
integrated digital solutions including Mobile, Business eBanking and
Consumer eBanking solutions to enhance its customers’ online banking
*FIS also will provide document output and ePayment solutions that will
make it faster and easier for Dime clients to access and manage documents
*The agreement will expand and improve Dime’s services to customers while
also streamlining the bank’s operations.
JACKSONVILLE, Fla. -- September 9, 2013
Looking to be more competitive in the market and better positioned to meet the
growing needs of its customers, The Dime has partnered with FIS to modernize
and increase cost efficiency of its technology. FIS™ (NYSE: FIS), the world’s
largest provider of banking and payments technology, will provide its
market-leading Business eBanking and Consumer eBanking solutions, including
eDelivery and ePayment, document output and Mobile solutions.
“The Dime wanted to provide its customers expanded digital services, such as
mobile, online banking and online documents, that were better integrated
across customer touch points in order to improve customer experience and
position themselves for the future,” said Anthony Jabbour, EVP, North American
Financial Institutions, FIS. “This fully integrated, front-to-back solution
allows it to do not only that, but also streamline operations, improve
efficiency, reduce risk and consolidate vendors.”
FIS’ eDelivery and document output solution, in particular, will allow The
Dime to integrate and consolidate its processes for delivering statements and
financial information to customers, thus allowing the bank to reduce the
number of outside vendors it works with and increase cost-efficiency.
With such important customer-facing changes, The Dime required a partner who
could synchronize all of its new services across its core banking channels.
FIS’ ability to provide market-leading solutions and strong, high-profile
change management, including overseeing all aspects of the change from start
to finish, were prime motivators for selecting FIS.
“We were looking to better position ourselves to serve the future needs of our
customers. To do that, we needed a top-notch technology partner with broad
resources,” said Terry Mitchell, EVP and Chief Retail Officer, The Dime
Savings Bank of Williamsburgh. “Among many other things, this change gives us
a premier business online banking tool that allows us to offer our customers
added convenience in how and where they access their funds, while also
integrating our technology services so we can focus on the people we serve.”
The Dime Savings Bank of Williamsburgh is a community bank, headquartered in
Brooklyn, N.Y. With $4 billion in assets, it has 26 branches across the New
York City area.
FIS (NYSE: FIS) is the world’s largest global provider dedicated to banking
and payments technologies. With a long history deeply rooted in the financial
services sector, FIS serves more than 14,000 institutions in over 100
countries. Headquartered in Jacksonville, Fla., FIS employs more than 35,000
people worldwide and holds leadership positions in payment processing and
banking solutions, providing software, services and outsourcing of the
technology that drives financial institutions. First in financial technology,
FIS tops the annual FinTech 100 list, is 434 on the Fortune 500 and is a
member of Standard & Poor’s 500^® Index. For more information about FIS, visit
Kim Snider, 904.438.6278
FIS Global Marketing and Communications
Mary Waggoner, 904.438.6282
Senior Vice President
FIS Investor Relations
Press spacebar to pause and continue. Press esc to stop.