BT To Market Truphone Mobile Recording Service To Help Firms Meet New
Financial Market Regulations In The US
IRVING, Texas, Sept. 9, 2013
- Truphone Mobile Recording helps financial institutions to address Dodd-Frank
compliance with a seamless call experience
- Solution allows subscribers to be productive when doing business abroad by
enabling cost effective use of mobiles
IRVING, Texas, Sept. 9, 2013 /PRNewswire/ -- BT today announced that it is
joining forces with global mobile operator Truphone to market a mobile
recording service for mobile devices to support US firms' compliance with new
financial markets regulations called for by the Dodd-Frank Wall Street Reform
(Logo: http://photos.prnewswire.com/prnh/20130909/LA75446LOGO )
Under the "oral recordkeeping" requirement of the Act, all companies operating
or doing business with an organization in the US for certain regulated trading
activities have to record all communications from mobile devices that lead to
a trade. This information must be stored for a year in a retrievable format
that can be easily searched, and includes conversations and data interactions
made on mobile devices such as mobile phones and smartphones.
BT estimates that 50,000 to 70,000 mobile phone subscribers in the US could be
covered by the Dodd-Frank Act and similar future regulations. The Truphone
Mobile Recording service will be offered by Truphone along with BT's
management services. The relationship will take advantage of BT's experiences
in offering similar services in the UK.
The easy-to-use mobile recording service only requires a subscriber to install
a Truphone SIM (subscriber identification module) cardinto an unlocked mobile
phone.Recorded calls are then stored in a secure cloud based environment and
can be quickly and easily searched and retrieved, supporting financial
services firms to meet their compliance obligations.
Tom Regent, president, global banking & financial markets, BT, said: "As the
Dodd-Frank Act and future regulations come into force, financial services
institutions need technology partners who can act as a safe pair of hands to
help them navigate successfully through the compliance maze and in a timely
manner. BT's knowledge and experience of helping financial institutions
address their global compliance and regulation obligations, combined with the
power of Truphone's solution, means we are ideally placed to help our
Rik Turner, senior analyst in Ovum's financial services technology practice,
said: "BT is already helping a number of the UK financial services firms
impacted by the Financial Conduct Authority (previously known as the Financial
Services Authority) recording requirements for mobile devices to comply with
the regulations. It is now taking that experience to the US market, working
with Truphone to provide a solution which satisfies the call recording
regulations of the Dodd-Frank Act. Solutions such as that offered by BT and
Truphone are the easiest and most logical ways to record mobile devices."
Paul Liesching, Senior Vice President, Truphone Mobile Recording, said: "We
have embarked on this unique relationship with BT because of their strength
and presence in the global financial markets. By working together to offer
Truphone Mobile Recording to the US, we can continue to help firms meet
industry regulations quickly and easily, as well as helping subscribers to be
more productive. Our proven Truphone Mobile Recording solution is already
used by many of the biggest banks in the world."
The solution can support any Global Certification Forum (GCF) certified mobile
handset or operating system and uses Truphone's unique integrated global
network and technology to enable the recording of calls without delays or
The Truphone service is offered over a global footprint. Truphone customers
can enjoy the benefits of economical usage plans in seven countries outside of
the US, where Truphone has a full network presence. It does this by storing
multiple international numbers for the subscriber on the patented SIM - one
for each country in which Truphone has a full network presence. This means
that employees using their devices between or in any of these countries
receive the benefits of a local subscriber. Further, Truphone mobile incoming
and outgoing calls can be recorded from and to 150 countries and incoming
calls can be recorded from an additional 50 countries.
All news releases can be accessed at our web site: http://www.btplc.com/News
Notes to editor
The Dodd Frank Wall Street Reform Act requires:
*The recording of fixed phones and turrets and the recording of voice and
SMS for mobile phones for certain users in firms engaged in SWAPS-dealing
and related activities. Information has to be stored for a year in a
retrievable format that can be searched, and includes conversations and
data interactions made on mobile devices such as mobile phones and
*Relevant recorded conversations, voicemail, and text messages need to be
supplied to the CFTC within 72 hours of the initial request.
*The first set of deadlines for compliance for certain users in
SWAPS-dealing activities have already passed. The scope of the compliance
obligation is being extended further in December 2013.
BT and Truphone working together:
*BT markets Truphone Mobile Recording and manages various aspects of the
contract in-life including ordering, billing, collections and reporting.
It also leads service reviews on the customer's behalf. BT's world class
service management and customer service provides an end-to-end solution
that can be scaled, according to the subscribers' needs.
*Truphone contracts with and supplies the services to the end customer.
*Truphone's recording platform operates seamlessly, and backed up by BT's
expertise, it is business as normal for the customer.
Truphone Mobile Recording Truphone Mobile Recording is purpose-built to help
financial organizations meet regulatory requirements. Truphone Mobile
Recording captures all voice and SMS traffic within the network. It is
seamless and transparent, with no apps, no delays and no need for any new
Features Truphone Mobile Recording features a Mobile Compliance Layer that
makes the platform customizable to the needs of a business, capturing data to
either secure Truphone-hosted data centers or an external facility of the
*Seamless call and SMS capture
*State-of-the-art data encryption keeps recordings secure
*Web-based portal allows secure access from anywhere
*A wide range of handset types, including Android, iOS 6 and BlackBerry 10
Benefits Truphone provides mobile access from more than 200 countries and its
unique network and technology enables local calls in within The Truphone Zone;
which includes Australia, Hong Kong, Germany, the Netherlands, Poland, Spain,
UK and the US. This approach reduces or completely eliminates roaming charges
and ensures a seamless, global experience.
Not only does Truphone Mobile Recording facilitate Dodd-Frank compliance
recording for mobile phones, it automatically offers all the benefits of the
Truphone network, including more reliable data connections and local calls
within The Truphone Zone.
*No training required – Recording takes place invisibly, with no apps or
new phones required
*No functionality loss – Use your phone as normal, without losing features
such as voicemail
*No call delays – Capture even global calls without delays, unlike
*No roaming cost – Stop cost limiting your productivity in The Truphone
About the BT call recording solution for the UK BT has a proven track record
of delivering solutions to help address regulatory rulings. In 2011, it
launched a mobile recording service in the UK to help financial organizations
meet Financial Services Authority (FSA) call recording regulations (regulatory
body now known as the Financial Conduct Authority (FCA)). BT now has over
5,000 handsets using a UK cloud-based recording solution and is taking this
experience to the US market to provide a solution that meets the call
recording regulations of the Dodd-Frank Act.
About BT BT is one of the world's leading providers of communications services
and solutions, serving customers in more than 170 countries. Its principal
activities include the provision of networked IT services globally; local,
national and international telecommunications services to its customers for
use at home, at work and on the move; broadband and internet products and
services and converged fixed/mobile products and services. BT consists
principally of four lines of business: BT Global Services, BT Retail, BT
Wholesale and Openreach.
For the year ended 31 March 2013, BT Group's reported revenue was £18,103m
with reported profit before taxation of £2,315m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group
plc and encompasses virtually all businesses and assets of the BT Group. BT
Group plc is listed on stock exchanges in London and New York.
For more information, visit www.btplc.com
For further information about Truphone, visit http://www.truphone.com
Contact: BT Group Newsroom's 24-hour number: 020 7356 5369. From outside the
UK, + 44-20-7356-5369
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