Ricoh Unveils New Award-Winning Solutions at PRINT 13, Providing Superior Control for Personalized Documents

Ricoh Unveils New Award-Winning Solutions at PRINT 13, Providing Superior 
Control for Personalized Documents 
New "Connectors" Feature Helps Businesses Expand Offerings for
Highly-Regulated Industries 
CHICAGO, IL -- (Marketwired) -- 09/09/13 --   Ricoh (PRINT 13, Booth
#1931) -- Ricoh Americas Corporation today announced new enhancements
to its MUST SEE 'EMS award-winning Critical Communications solutions
suite. The simple, vendor-neutral and reliable portfolio empowers
companies of all sizes with the ability to confidently produce jobs
that require perfection, compliance or customization. The latest
versions of RICOH ProcessDirector and RICOH ProcessDirector Express
add a new capability for automating workflow across different
hardware for shop-wide integrity. 
For the first time ever, Ricoh is demonstrating integration of the
industry-first Critical Communications solution suite together with
solutions from both Avanti Computer Systems Limited, a leading
provider of print Management Information Systems (MIS) and PTI
Marketing Technologies, a leading provider of web-to-print and
marketing personalization solutions. As printers look to improve
document tracking, reduce postal and operational costs, improve
productivity and automate error-prone manual processes, the ability
to completely control print shop operations is essential to doing
business better.  
At PRINT 13, Ricoh will showcase its entire Critical Communications
solution suite, including new connectivity and usability enhancements
to RICOH ProcessDirector and ProcessDirector Express, Ricoh's modular
workflow software that allows printers to control and streamline
their workflow processes. The new Connectors Feature addresses the
multi-vendor nature of many shops today and allows operators to
easily implement logic-based ticketing, and choose media and
finishing options that apply to statements of variable lengths --
achieving identical output across Ricoh, Xerox and Kodak devices,
saving time and increasing asset utilization in the process.  
The new versions of RICOH ProcessDirector and ProcessDirector Express
enable companies to run the solutions on Windows 8 systems,
eliminating the need to invest in servers and making the
implementation of Critical Communications affordable for print
service providers of all sizes. Ricoh will also showcase the
cost-effective Critical Communications solution -- RICOH TotalFlow
DocEnhancer, an Adobe(R) Acrobat(R) plug-in for editing print-ready
PDF files, featuring the recently announced Verification Feature.  
In real-world settings such as an insurance office, experts at
Ricoh's PRINT 13 booth will demonstrate and explain how these
solutions are used throughout the print production process -- from
editing PDF files directly from the print shop floor, to streamlining
digital production, to cleansing addresses and ensuring no piece is
missed in a print job. 
"Print service providers aspire to grow their business and handle
more of the jobs their customers are demanding, but face obstacles in
attaining the compliance and integrity needed for applications such
as financial documents, medical patient communications and regulatory
letters," said Theresa Lang, vice president solutions & services,
Ricoh. "The newest enhancements to Ricoh's Critical Communications
solution suite further help to clear the path so that these
organizations can deliver output with precision and integrity, while
reducing costs. By taking advantage of this simple, reliable and
affordable solution, they can fully realize their goals, while
satisfying the expectations of their customers and regulated
Enhancements to the Critical Communications solutions suite include: 

--  Achieve 100 percent piece-level tracking and control and produce
    automated reports by mail piece or job
--  Assign workflow and automate job approval as a step within workflow
    using RICOH ProcessDirector
--  Maintain integrity in a multivendor shop with the connector for Xerox
    and Kodak printers, a new feature of RICOH ProcessDirector Express
    1.2, which allows logic-based ticketing for shop-wide integrity
--  Track, change and report on output on the fly with RICOH TotalFlow
    DocEnhancer Verification Feature and replace time-consuming manual
    tracking documents and reports

In a new video, Diamond Marketing Solutions, an end-to-end partner in
the creation, production, and deployment of data-driven, highly
personalized communications in print and digital response media,
discusses how their relationship with Ricoh has supported their
production of a variety of high-security applications. Through the
implementation of Ricoh's Critical Communications, cut-sheet and
continuous forms solutions, the company gained efficiency, enabling
them to reinvest in their business and serve their customers better.  
At the Ricoh Production Theatre, booth visitors can also meet Jim
Renella of Diamond Marketing Solutions and also see CCS Printing, a
provider of digital and offset print, fulfilment logistics, graphic
design and web development, that uses RICOH ProcessDirector to
achieve HIPAA compliance for the production of sensitive healthcare
For more information about Ricoh at PRINT 13, please visit For more information about Ricoh's Critical
Communications solution suite, please visit 
About Ricoh 
Ricoh is a global technology company specializing in office imaging
equipment, production print solutions, document management systems
and IT services. Headquartered in Tokyo, Ricoh Group operates in
about 200 countries and regions. In the financial year ending March
2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx.
20 billion USD). 
The majority of the company's revenue comes from products, solutions
and services that improve the interaction between people and
information. Ricoh also produces award-winning digital cameras and
specialized industrial products. It is known for the quality of its
technology, the exceptional standard of its customer service and
sustainability initiatives. 
Under its corporate tagline, imagine. change. Ricoh helps companies
transform the way they work and harness the collective imagination of
their employees. 
For further information, please visit 
Copyright 2013 Ricoh Americas Corporation. All rights reserved. All
referenced product names are the trademarks of their respective
Media Contact:
Tracey Sheehy
Breakaway Communications 
Tel: (212) 616-6003
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