Confidence Among Office and Administrative Workers Hits 6-Year High

     Confidence Among Office and Administrative Workers Hits 6-Year High

PR Newswire

ATLANTA, Sept. 4, 2013

ATLANTA, Sept. 4, 2013 /PRNewswire/ -- The Randstad Office and Administration
Confidence Index, a measure of overall confidence among U.S. office and
administrative workers, reached its highest peak since the recession, climbing
three points from the previous quarter to 54.3. The quarterly study, conducted
online by Harris Interactive on behalf of Randstad, surveyed 427 U.S. workers,
ages 18 and older, employed in the office and administrative sector in April,
May and June of 2013. Employees reported higher confidence levels in the
strength of the economy, job availability and the ability to find new jobs.

"Employee confidence levels have improved among almost all industries tracked
by Randstad, including finance and accounting, engineering, IT and
manufacturing. Two factors that may be fueling the growing confidence among
overall U.S. workers are the recent strengthening of both the stock market and
residential property values," said Phyllis Finley, Executive Vice President at
Randstad US.

"Office and administrative workers are playing a greater role in today's
businesses. In fact, a recent New York Times article highlighted how office
and administrative professionals are now 'expected to perform like managers,'
especially if more companies cut their support staff. Furthermore, according
to a survey from the International Association of Administrative
Professionals, 52 percent of assistants said they supported three or more
people. With such a robust job outlook for office and administrative workers,
companies must focus on engagement and training efforts to retain the best and
brightest employees as they continue to play an increasingly integral role in
companies," said Finley.

Q2 2013, Survey Highlights

Office and Administrative Employee Confidence in the Strength of the Economy
Rises in Q2

  oRoughly three-in-10 (29%) office and administrative workers believe the
    economy is getting stronger, rising three percentage points from the
    previous quarter's reading.

Growing Percentages of Workers Believe More Jobs Are Available in the Second
Quarter of 2013

  oNearly one-in-four (22%) office and administrative workers believe there
    are more jobs available, rising four percentage points from the first
    quarter of 2013. Meanwhile, nearly half (47%) of workers surveyed believe
    there are fewer jobs available, falling two percentage points from the
    previous quarter's readings.

Administrative Workers' Confidence in Ability to Find Jobs Rises in Q2

  oWhen asked how optimistic they are in their ability to find employment, 39
    percent of administrative workers indicate that they are confident they
    could find a job, rising four percentage points from the first quarter of

Administrative Workers' Confidence in Their Employers' Future Remains
Virtually Unchanged

  oJust over six-in-10 administrative workers (62%) feel confident in the
    future of their current employer, rising two percentage points from the
    previous quarter.

Nearly One-Third of Administrative Workers Likely to Job Search

  oThirty-one percent of administrative workers say they are likely to look
    for a new job in the next 12 months, dropping one percentage point from
    2013's first quarter reading.

Survey Methodology
This survey was conducted online within the United States by Harris
Interactive on behalf of Randstad from April 1-3, May 7-9 and June 4-6 2013,
among 3,626 adults ages 18 and older of which 427 are employed in office and
administrative positions. This online survey is not based on a probability
sample and therefore no estimate of theoretical samplingerror can be
calculated. For complete survey methodology, including weighting variables,
please contact

About Randstad Office and Administration
Across the board, Randstad helps companies match the right people with the
right jobs. We provide the expertise, the qualified talent pool and the
dedication to make superior matches at a reasonable cost to companies. And we
do it on the basis that best suits your needs. We make it our business to
develop office staffing solutions that work—for you. Our exceptional resources
allow us to fill an extensive range of general office and executive positions.

About Randstad US
Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.0
billion global provider of HR services. As the third largest staffing
organization in the U.S., Randstad holds top positions in permanent placement,
office andadministrative, IT and accounting and finance. From professional
services, commercial staffing, recruitment processoutsourcing, to managed
services and more, Randstad delivers a comprehensive range of temporary,
temporary-to-hire,permanent placement and outsourced placement services. With
its 5,660 employment experts, Randstad puts an average of nearly 100,000
people to work in the U.S. each week, through its network of more than 900
branches and client-dedicated locations.

Learn more at and access Randstad's panoramic U.S. thought
leadership knowledge center throughits Workforce360site that offers valuable
insight into the latest economic indicators and HR trends shaping the world

SOURCE Randstad

Contact: Marie Difrancesco, (212) 798-9835,,
Lesly Cardec, (954) 308-6302,
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