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GoodData(R) Joins the ServiceSource(R) Recurring Revenue Alliance


GoodData(R) Joins the ServiceSource(R) Recurring Revenue Alliance

GoodData to Equip ServiceSource Renew OnDemand(TM) Customers With Cloud-Based Business Intelligence

SAN FRANCISCO, CA -- (Marketwired) -- 09/04/13 -- GoodData, the leader in cloud business intelligence, today announced that it is joining the Recurring Revenue Alliance,(TM) a strategic initiative led by ServiceSource (NASDAQ: SREV), the global leader in recurring revenue management. The alliance is designed to help businesses generate revenue and increase customer retention by creating best practice-based, end-to-end recurring revenue solutions.

GoodData cloud-based analytics complements ServiceSource Renew OnDemand by analyzing customer data and visualizing in real time the performance of a company's recurring revenue business. Renew OnDemand is the only cloud application built specifically to grow recurring revenue and automates a highly valuable but typically manual business process, helping companies boost overall renewal rates by 15 percentage points.

Valued at $310B [1], the recurring revenue market for maintenance, subscriptions and support is a crucial area for every SaaS and technology company. By helping SaaS companies better understand shifts in customer satisfaction, Good Data and ServiceSource Renew OnDemand maximize a company's renewals business. Other announced members of the Recurring Revenue Alliance include BigMachines, MuleSoft, Okta, Practera, salesforce.com, and Xactly.

"GoodData has become a critical component for businesses seeking to turn their data into profit," said GoodData CEO Roman Stanek. "As a charter member of the Recurring Revenue Alliance, we can extend the benefits of GoodData even further, helping SaaS companies maximize the recurring revenue that is the lifeblood of their business."

"We welcome GoodData's business intelligence and cloud analytics expertise to the Recurring Revenue Alliance," said Christine Heckart Executive Vice President of Marketing, People, Strategy and Systems at ServiceSource. "As an industry leader, GoodData helps companies monetize their data, a critical function that aligns with the vision of the Recurring Revenue Alliance. We're pleased to add another powerful solution to help our customers tap into the growing recurring revenue opportunity."

Sources [1] Gartner, Inc., "Forecast: IT Services, 2008-2015, 2Q11 Update." Mertz, Sharon A. et al, 22 June 2011.

About GoodData GoodData provides a cloud-based platform and apps that enable more than 20,000 global businesses to turn data into business advantage. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Fidelity Growth Partners, Next World Capital, Tenaya Capital, TOTVS Ventures and Windcrest Partners. For more information, read our blog, visit our website and follow @gooddata on Twitter.

Copyright2013 GoodData Corporation. All rights reserved. GoodData is a trademark of GoodData Corporation in the United States and other jurisdictions. Other names used herein may be trademarks of their respective owners.

Media Contact: BOCA Communications for GoodData Sammy Totah email: sammy@bocacommunications.com phone: 415-738-7718 x7

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