Ricoh Earns CompTIA Managed Print Services Trustmark(TM)
DOWNERS GROVE, Ill., Sept. 4, 2013 (GLOBE NEWSWIRE) -- CompTIA, the leading
non-profit association for the information technology (IT) industry, today
announced that it has awarded its CompTIA Managed Print Trustmark™ to Ricoh
The CompTIA Managed Print Trustmark is a respected industry credential that
signifies adherence to industry best practices for service delivery and
customer interaction in the managed print market.
"This industry benchmark of competency, trust and value requires companies to
complete a rigorous evaluation process," said Nancy Hammervik, senior vice
president, industry relations, CompTIA. "By earning this trustmark Ricoh has
demonstrated its commitment to meet or exceed the best business practices the
IT industry has to offer."
Ricoh Company, Ltd. is the first organization headquartered outside of North
America to earn this respected industry credential.
The trustmark was developed by CompTIA in collaboration with industry experts
and leaders to identify companies that have made a commitment to the highest
levels of integrity and sustained quality service. It is designed specifically
for companies offering on-premise print services via a managed services
"As a trade body for the entire industry, we created the trustmark program to
help technology providers deliver higher service levels to their customers and
improved efficiencies and profitability for themselves," Hammervik said,
"We're pleased that Ricoh is supporting this effort by earning the Managed
To earn the credential, Ricoh was evaluated on the internal practices and
procedures they use to run their business and the external activities and
operations they engage in with customers and prospects.
"We are honored to receive this prestigious credential as it validates Ricoh's
approach to delivering managed document services while helping our customers
execute a comprehensive document process improvement strategy," said Sergio
(Shigeo) Kato, Associate Director, Deputy General Manager, Business Solutions
Group, Ricoh Company, Ltd. "CompTIA is well respected for its thorough
evaluation process when considering candidates for the Managed Print Trustmark
so that makes this recognition even more gratifying."
CompTIA is the voice of the world's information technology (IT) industry. To
learn more, visit http://www.comptia.org/home.aspx,
http://www.facebook.com/CompTIA and twitter.com/comptia.
Ricoh is a global technology company specializing in office imaging equipment,
production print solutions, document management systems and IT services.
Headquartered in Tokyo, Ricoh Group operates in about 200 countries and
regions. In the financial year ending March 2013, Ricoh Group had worldwide
sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the company's revenue comes from products, solutions and
services that improve the interaction between people and information. Ricoh
also produces award-winning digital cameras and specialized industrial
products. It is known for the quality of its technology, the exceptional
standard of its customer service and sustainability initiatives.
Under its corporate tagline, imagine. change, Ricoh helps companies transform
the way they work and harness the collective imagination of their employees.
For further information, please visit www.ricoh.com/about/.
CONTACT: Steven Ostrowski
Director, Corporate Communications
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