Finalists Announced for 2013 BAI - Finacle Global Banking Innovation Awards

Finalists Announced for 2013 BAI - Finacle Global Banking Innovation Awards 
Global Retail Banks Honored for Innovative Excellence in Improving
Customer Experience and Access to Services 
CHICAGO, IL -- (Marketwired) -- 08/26/13 --  BAI and Infosys, a
global leader in consulting, technology and outsourcing, today
announced the finalists of the 2013 BAI - Finacle Global Banking
Innovation Awards. The global awards program, now in its third year,
recognizes innovation in the retail banking industry that positively
impacts customer experience, bank efficiency and profitability.
Twelve financial institutions from around the world were chosen for
their breakthrough innovations. Four categories of finalists are
represented in 2013, including two new categories that celebrate
game-changing achievements in key areas of innovation.  
The Product and Service Innovation Award recognizes retail financial
institutions that have substantially improved an existing product or
service or have introduced a new one that has engaged customers,
unleashed new revenue opportunities or improved the bank's
competitiveness. Finalists listed in alphabetical order include: 

--  Hana Bank (South Korea)
--  Caixabank (Spain)
--  St. George Banking Group (Australia)

The Channel Innovation Award recognizes retail financial institutions
that have made marked changes or improvements within the bank's
distribution network which have benefited the organization and the
customer experience by providing greater accessibility and
convenience. These can be for existing channels (such as branch, ATM
or mobile) or new ones. Finalists listed in alphabetical order

--  Alior Bank S.A. (Poland)
--  Denizbank (Turkey)
--  Hana Bank (South Korea)

The Innovation in Internal Process Improvement Award is a new category
this year. It recognizes retail financial institutions that have made
a significant investment in internal processes to improve the overall
customer experience, including cultural transformations or more
customer-centric products, services or delivery channels. Finalists
listed in alphabetical order include: 

--  Akbank (Turkey)
--  Turkish Economy Bank (TEB) (Turkey)
--  ZUNO Bank (Slovak Republic)

Also new for 2013, the Innovation in Societal and Community Impact
Award recognizes retail financial institutions that have designed or
enhanced products and services, or channel accessibility to meet the
needs of customers with special circumstances. These include ensuring
access to physical locations to disabled customers, or providing
banking services and financial education to underserved populations.
Finalists listed in alphabetic order include: 

--  Equity Bank Ltd. (Kenya)
--  Standard Bank of South Africa (South Africa)
--  UnionBank of the Philippines (Philippines)

This year's finalists represent the innovative spirit of global retail
banks which continue to improve the customer experience through
advancements in products, delivery channels and accessibility. "The
commitment to innovation and originality of the finalists is
remarkable," says Debbie Bianucci, president and chief executive
officer of BAI. "This year, with more than 200 nominations submitted
from over 30 countries, we continue to be inspired by the rich
diversity of solutions and processes represented in the program.
These finalists exemplify the best of the best from around the world
that enhance the customer experience, increase bank efficiency and
grow profitability through innovation. We congratulate this select
group for their significant accomplishments."  
"Infosys applauds these innovative banks as they work to transform
the financial services industry," says Haragopal Mangipudi, Global
Head - Finacle, Infosys. "At Infosys, innovation is part of our DNA.
This is one of the reasons why we are so committed to recognizing and
rewarding global banks that forge new territory. Congratulations to
this year's finalists and winners." 
BAI's Innovation Circle Judging Panel, a distinguished international
group of prominent industry thought-leaders and retail banking
professionals, will select winners in each of the four categories.
The panel also will select an award winner for the most disruptive
innovation as well as honor one bank as an overall top innovator.  
Winners will be announced at the BAI and Finacle Global Banking
Innovation Awards Ceremony on November 5, at the BAI Retail Delivery
Conference in Denver, Colo. BAI Retail Delivery, scheduled November
5-7, 2013, is the retail banking industry's premier annual conference
and expo that draws thousands of senior-level bank executives from
more than 40 countries. To learn more about the 2013 BAI - Finacle
Global Banking Innovation Awards, visit 
About BAI 
BAI is the financial services industry's partner for breakthrough
information and intelligence needed to innovate and stay relevant in
an evolving marketplace. For more than 85 years, BAI has focused on
advancing the industry by offering unbiased education and research.
BAI's offerings are as diverse as the industry, and include premier
events such as BAI Retail Delivery Conference & Expo, groundbreaking
research and performance metrics, professional learning and
development programs, and in-depth editorial coverage through BAI
Banking Strategies. For more information, visit  
About Infosys  
Infosys is a global leader in consulting, technology and outsourcing
solutions. As a proven partner focused on building tomorrow's
enterprise, Infosys enables clients in more than 30 countries to
outperform the competition and stay ahead of the innovation curve.
With $7.4bn in annual revenues and 155,000+ employees, Infosys
provides enterprises with strategic insights on what lies ahead. We
help enterprises transform and thrive in a changing world through
strategic consulting, operational leadership and the co-creation of
breakthrough solutions, including those in mobility, sustainability,
big data and cloud computing. 
Visit to see how Infosys (NYSE: INFY) is Building
Tomorrow's Enterprise(R) today. 
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For further information please contact: 
Jeannette Weiland 
BAI, Chicago, USA 
Phone: +1 312 683-2319 
Asia Pacific 
Abhijith Karthikeya D 
Infosys, India 
Phone: +91 80 41563373  
Paul De Lara 
Infosys, UK 
Phone: +44 2075162748  
The Americas 
Ken Montgomery
GolinHarris, US
Phone: +1 415.318.4399 
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