GOL and Delta Achieve Alliance Milestones

                  GOL and Delta Achieve Alliance Milestones

Nearly 20 months of collaborative work yield increased traffic and benefits
for customers

PR Newswire

SAO PAULO, Aug. 22, 2013

SAO PAULO, Aug. 22, 2013 /PRNewswire/ -- Twenty months after Delta Air Lines
(NYSE: DAL) and GOL Linhas Aereas Inteligentes (BM&FBovespa: GOLL4 and NYSE:
GOL) announced their enhanced, long-term, exclusive alliance, the companies
highlight the milestones achieved. Delta and GOL leveraged the strengths of
both carriers to create additional value by establishing a seamless customer
experience.

(Logo: http://photos.prnewswire.com/prnh/20090202/DELTALOGO )

The Delta and GOL commercial team accomplished its immediate objectives: (1)
expand the codeshare agreement; (2) provide additional benefits to the
airlines' loyal customers; and (3) offer a consistent experience at airports.


Codeshare Agreement

"Our strategic partnership with GOL greatly enhances Delta's network,
providing access to 23 destinations in Brazil," said Ed Bastian, Delta's
president and member of GOL's Board of Directors. "The codeshare will continue
to expand pending regulatory approvals. Delta and GOL offer a U.S.-Brazil
network unrivaled by any other U.S. flag carrier."

Currently GOL has the ability to offer its customers access to the 5 markets
Delta serves between the U.S. and Brazil which are: Brasilia - Atlanta, Rio de
Janeiro - Atlanta; and between Sao Paulo and Atlanta, Detroit and New York
JFK. Additionally, GOL's customers from the following local markets currently
have access to Atlanta and will soon have access to Detroit and JFK:

  oBelo Horizonte
  oCuritiba
  oGoiana
  oPorto Alegre

The Delta-GOL codeshare agreement provides Delta customers access beyond
Brazil as well, including connections to Asuncion, Paraguay and Montevideo,
Uruguay.

"We are achieving our goals and this is just the beginning," said Paulo S.
Kakinoff, GOL's Chief Executive Officer. "The alliance has driven significant
growth in traffic, with 28 percent of all Delta customers that travel to
Brazil continuing on their journey with GOL. This represents an increase of
nearly 100 percent more traffic year-over-year."

As of July, GOL started to offer Delta flights on GOL's website, voegol.com,
Voe GOL stores, GOL's call center and travel agents. The alliance benefits
commercial customers with joint contract agreement to serve corporate
customers allowing them to have a single contract for service on both
carriers.

Furthermore, the airlines have initiated a joint marketing campaign to promote
GOL's ability to sell Delta on their channels. As part of the joint branding
efforts, customers traveling with GOL will now see the Delta logo and the
phrase "in partnership with Delta" illustrated close to the boarding door of
the GOL airplanes. All GOL planes will soon carry the Delta brand.

Brazil is expected to become the fourth-largest aviation market in the world
by 2014, with more than 100 million passengers. The FIFA World Cup in 2014
and the Summer Olympics in 2016 will spotlight Brazil across the world.

Airport Co-location and Customer Experience

One of the additional milestones of the alliance is the co-location of the
airlines. In April, Delta moved from Terminal 1, A Wing to Terminal 2 C Wing
of the Sao Paulo-Guarulhos International Airport. For GOL and Delta customers
co-location increases ease of connectivity and facilitates the process of
re-checking bags after clearing customs since gol counters are located
immediately after leaving the secured customs area.

"We want to offer our customers a premium check-in area, improved signage to
enhance customer experience and an enhanced VIP lounge," Kakinoff said. "GOL
has a significant presence in Brazil's main airports and together with Delta
we will continue to provide customers a seamless experience."

Customer Benefits

The alliance set in motion a plan to increase shared benefits to Delta's and
GOL's most loyal customers. Along with the ability to accrue and redeem flight
awards, Delta customers now enjoy complimentary access to GOL's VIP Lounges in
São Paulo and Rio de Janeiro-Galeão International airports. Likewise, Delta
Sky Clubs in Atlanta, New York-JFK and Detroit are available to SMILES Diamond
members at no charge.

GOL's SMILES Diamond elite members have now access to priority check-in and
boarding on Delta's flights through Delta's Sky Priority. Delta's Diamond,
Platinum and Gold Medallion members have access to the same benefits. Delta's
Sky Priority is a series of distinctively branded priority airport services
designed for high value customers, allowing them to move quickly through the
airport.

"This is a period of rapid growth and transformation for Delta and GOL. Brazil
is the leading engine for economic growth in Latin America and an increasingly
popular travel destination from the U.S.," said Bastian. "These joint
achievements represent furthering Delta's goal to become the best U.S. airline
in Latin America and the Caribbean. Our alliance is based on shared values,
leveraging strengths and learning to benefit from each other to better serve
our customers."

As part a $3 billion investment in enhanced global products, services and
airport facilities, Delta offers fully flat-bed seating with direct aisle
access in the BusinessElite cabin on its routes from Sao Paulo to Atlanta and
JFK, as well as from Rio de Janeiro to Atlanta. These flights also offer
Delta's popular Economy Comfort seating in the forward section of the economy
cabin. Economy Comfort offers additional legroom and 50 percent more recline
compared to standard economy seats. All cabins offer in-seat audio and video
on demand with a broad range of in-flight entertainment options. Delta also
will introduce in-flight Wi-Fi service on international flights beginning in
2014.

About GOL Linhas Aereas Inteligentes SA

GOL Linhas Aereas Inteligentes S.A. (BM&FBovespa: GOLL4 and NYSE: GOL), the
largest low-cost and low-fare airline in Latin America, offers around 970
daily flights to 65 destinations in 10 countries in South America, Caribbean
and the United States under the GOL and VARIG brands, using a young, modern
fleet of Boeing 737-700 and 737-800 Next Generation aircraft, the safest, most
efficient and most economical of their type. The SMILES loyalty program allows
members to accumulate miles and redeem tickets to more than 560 locations
around the world via flights with foreign partner airlines. The Company also
operates Gollog, a logistics service which retrieves and delivers cargo and
packages to and from more than 3,500 cities in Brazil and eight abroad. With
its portfolio of innovative products and services, GOL Linhas Aereas
Inteligentes offers the best cost-benefit ratio in the market.

About Delta Air Lines

Delta is working to become the best U.S. airline in Latin America and the
Caribbean and was just recognized with the Best Airline to North America award
by Premio Destaque Companhia de Viagem, by Grupo Companhia. As part of that
goal Delta has established a long-term exclusive alliance with GOL Línhas
Aereas Inteligentes investing more than US $100 million in GOL. Likewise,
Delta has invested more than US $65 million in Aeromexico as part of a
long-term exclusive commercial alliance and entered a code sharing agreement
with Aerolineas Argentinas solidifying its footprint in Latin America.
Executive Travel magazine recognized Delta with the Gold Leading Edge Award
for the Best Flight Experience to Mexico. Delta provides service to 28
countries and 44 destinations in the region offering more than 1,200 weekly
flights between Latin America/Caribbean and the U.S. Spanish speaking Delta
customers can receive real-time, on-the-go travel assistance in Spanish and
Portuguese through its Twitter channels @DeltaAssist_ES and @DeltaAjuda 9 a.m.
to 7 p.m. EST. Brazilian customers can also access Delta´s dedicated Brazil
Facebook page visiting http://www.facebook.com/DeltaAirLinesBrasil.

Delta Air Lines serves more than 160 million customers each year. Delta was
named by Fortune magazine as the most admired airline worldwide in its 2013
World's Most Admired Companies airline industry list, topping the list for the
second time in three years. With an industry-leading global network, Delta and
the Delta Connection carriers offer service to 327 destinations in 63
countries on six continents. Headquartered in Atlanta, Delta employs nearly
80,000 employees worldwide and operates a mainline fleet of more than 700
aircraft. The airline is a founding member of the SkyTeam global alliance and
participates in the industry's leading trans-Atlantic joint venture with Air
France-KLM and Alitalia. Including its worldwide alliance partners, Delta
offers customers more than 15,000 daily flights, with hubs in Amsterdam,
Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New
York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and
Tokyo-Narita. Delta is investing more than $3 billion in airport facilities
and global products, services and technology to enhance the customer
experience in the air and on the ground. Additional information is available
on delta.com, Twitter @Delta, Google.com/+Delta and Facebook.com/delta.



SOURCE Delta Air Lines

Website: http://www.delta.com
Contact: Delta Corporate Communications, 404-715-2554, News archive:
news.delta.com
 
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