Scammers Expand to Target PECO Small Business Customers
PECO urges customers to be vigilant and report scamming attempts
PHILADELPHIA -- August 22, 2013
PECO is urging customers to be aware of a scam that is now targeting small
businesses throughout the area. The scam, which previously only targeted
residential customers, claims that customers are behind on their account and
must make immediate payment to avoid service termination.
As part of the scam, which also has been reportedly taken place throughout the
country, customers are being asked to purchase a pre-paid debit card, in
random amounts, from local pharmacies or convenience stores. The customer is
then directed to contact a number to utilize the card for immediate payment to
their account. Once the information is provided to the scammer, the funds on
the card are removed.
Since scammers began contacting PECO customers in late 2011, more than 85
customers report being targeted. PECO’s security department works closely with
local police throughout the Philadelphia region to investigate each instance
of scamming in the PECO service territory.
“We want to make our customers aware of this scam so they can protect
themselves from becoming victims of this and other fraudulent activities,”
said Mike Melvin, PECO’s manager of Corporate Security. “We are working
closely with local police to investigate any instances of scamming in our
service territory so these individuals can be caught and brought to justice.”
PECO offers these tips for customers to help avoid scams:
*If customers receive a call from someone stating they are calling to
collect a bill payment for PECO, the caller should be able to provide
specific information including:
*Amount of Current Balance
If the caller cannot provide this information, it is likely the call is not
coming from PECO. In this case, customers should not provide any information,
and call the company immediately at 1-800-494-4000 to report the situation.
*Never provide your social security number, or banking or credit card
information via the phone, unless you have initiated the call.
*Never provide anyone access to your home who claims to be from PECO, or a
contractor working for PECO, unless the person has proper identification.
Customers can always contact the company at 1-800-494-4000 to confirm an
Based in Philadelphia, PECO is an electric and natural gas utility subsidiary
of Exelon Corporation (NYSE: EXC). PECO serves 1.6 million electric and
497,000 natural gas customers in southeastern Pennsylvania and employs about
2,400 people in the region. PECO delivered 76.5 billion cubic feet of natural
gas and 37.5 billion kilowatt-hours of electricity in 2012. Founded in 1881,
PECO is one of the Greater Philadelphia Region's most active corporate
citizens, providing leadership, volunteer and financial support to numerous
arts and culture, education, environmental, economic development and community
programs and organizations.
215-841-4137 or 215-841-5555
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