LexisNexis Launches “Bill of Rights” for Legal Software Industry

  LexisNexis Launches “Bill of Rights” for Legal Software Industry

   Aspirational Bill of Rights and Accompanying Report Represent an Honest
 Self-Examination and Industry Call to Action for Improving Software for Law

ILTA’s 36th Annual Educational Conference

Business Wire

LAS VEGAS -- August 19, 2013

LexisNexis® Legal & Professional, a leading provider of content and technology
solutions, announced today a “Legal Software Bill of Rights” which lists 10
rights that attorneys and legal professionals should expect from software
designed for the business of law. The Bill of Rights is an aspirational
document unveiled at ILTA’s 36^th Annual Education Conference being held in
Las Vegas. An accompanying report expands on the thinking behind the document
and focuses on the most common problems associated with technology in the
legal space; it articulates a vision for the path forward. A copy of the Bill
of Rights can be found here.

Michael Lipps (center right), vice president and managing director for the
LexisNexis Business of La ...

Michael Lipps (center right), vice president and managing director for the
LexisNexis Business of Law Software Solutions (BLSS) business with former NC
Governor Bev Perdue (center left) (Photo: Business Wire)

“In some ways this is an indictment of everything that is wrong with the legal
technology industry – and a call to action to reboot,” says Michael Lipps,
vice president and managing director for the LexisNexis Business of Law
Software Solutions (BLSS) business. “The legal industry is in the midst of
dynamic change and as a community – customers, vendors and pundits – we need
to collectively have an open dialogue about what’s working, what isn’t and
what needs to change.”

The philosophy behind the Bill of Rights calls for software designed for the
business of law to work the way lawyers and legal professionals work –
especially in an increasingly mobile and time sensitive world. For example,
the same simplicity and elegance we find in consumer technologies – from smart
phones to online shopping – should be central to software developed for the
legal space. Migration should be easy as well. There should be no question
that the customer owns their data – whether it’s stored in the cloud or not. A
week-long class should not be a prerequisite for gaining value from a software

LexisNexis is expressly committed to the legal software industry. Over the
course of the last 15 months, LexisNexis has made investments in a “software
center of excellence” in Cary, North Carolina, as part of its commitment to
this Bill of Rights. The center of excellence brings together the vast depth
and breadth of LexisNexis experience in the legal industry and has focused it
on core software disciplines including product management, user experience
design and customer research, along with traditional software engineering and

More specifically, the Business of Law Software Solutions division has taken a
hard look at improving its processes for developing software. It has actively
listened to the market by visiting hundreds of customers on site, hosting
focus groups, through extensive survey research, and by implementing and
tracking net promoter scores (NPS).

The software division has committed to several well recognized and established
software best practices, from “Agile” for software development to “Lean”, or
Customer Driven Innovation (CDI), for improving the speed of innovation – the
results of which can be seen in both the cadence and quality of our most
recent product releases.

“LexisNexis is clearly a leading product maker in the legal market and
influential voice in the industry; this Bill of Rights is a transparent effort
to leverage that position to continually improve our products and to challenge
the industry to build better software,” said Lipps. “We are actively engaged
with our customers, and with the market, through in broader market research;
we’re passionate about innovation and intend for this document to be the
beginning of an honest dialogue throughout the larger market.”

How can you participate?

LexisNexis welcomes market reaction and customer interaction. First, there is
a survey published alongside the Bill of Rights and associated report; we
intend to publish the results of the survey. These materials can be found
here: www.lexisnexis.com/bill-of-rights. Second, we’ve created a hashtag for
Twitter (#LNBoR) in order to group commentary together. Third, representatives
from BLSS, including Michael Lipps, are on location at ILTA’s 36^th Annual
Educational Conference in Las Vegas at booths 621/623. In addition, Michael
Lipps will present in part, this Bill of Rights in a “LexisNexis Company
Update” session on August 19^th at 1:00 p.m. PT in conference room Roman
Ballroom II.

About LexisNexis Legal & Professional

LexisNexis^® Legal & Professional is a leading global provider of content and
technology solutions that enable professionals in legal, corporate, tax,
government, academic and non-profit organizations to make informed decisions
and achieve better business outcomes. As a digital pioneer, the company was
the first to bring legal and business information online with its Lexis^® and
Nexis^® services. Today, LexisNexis Legal & Professional harnesses
leading-edge technology and world-class content, to help professionals work in
faster, easier and more effective ways. Through close collaboration with its
customers, the company ensures organizations can leverage its solutions to
reduce risk, improve productivity, increase profitability and grow their
business. Part of Reed Elsevier Inc., LexisNexis Legal & Professional serves
customers in more than 100 countries with 10,000 employees worldwide.

LexisNexis helps professionals at law firms and legal departments of all sizes
manage the business element of their practice with innovative software and
mobile solutions for customer relationship management, competitive
intelligence gathering and assessment, time and billing management, matter
management, client analysis, legal holds and more.

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LexisNexis Legal & Professional
Frank Strong, (202)-352-5920
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