Hersha Hospitality Management Guests Can Rest Easy With Ethernet and TV
Services from Comcast Business Hospitality
Faster Internet Access and More HD Channels Now Available at Dozens of
Industry-Leading Hotel Brands Across the Northeast
PHILADELPHIA, Aug. 15, 2013
PHILADELPHIA, Aug. 15, 2013 /PRNewswire/ --Comcast Business, a unit of
Comcast Cable, the nation's largest video, high-speed Internet and phone
provider to business and residential customers, today announced a partnership
with HHM, formerly known as Hersha Hospitality Management, which manages 115
industry-leading hotels across the country. With this agreement, many of the
organization's affiliated properties have deployed Comcast Business
Hospitality to provide their guests with up to 60 high-definition (HD)
television channels and fast, reliable Internet and WiFi access, backed by
24/7 dedicated customer support.
With its corporate headquarters in Philadelphia and field offices in
Harrisburg, Pa., HHM is responsible for some of the industry's most well-known
hotel brands, including Courtyard by Marriott, Hyatt Hotels, Hilton Garden
Inn, Hampton Inn, Sheraton, and Holiday Inn, along with 14 distinctly unique
independent hotels that extend from Boston and New York City to Philadelphia
and the Florida Keys. The hotel management firm is actively expanding its
network to include properties in Texas, Florida and California, with future
plans for growth expected over the next few months to accommodate the needs of
its business and vacation travelers.
"We quickly realized that in today's highly mobile society, our guests want
the same experience in their hotels as they already have at home, which means
that being able to provide a variety of TV channels alongside high-speed
Internet connectivity is absolutely essential to ensure that they keep coming
back," said Ketan Patel, hotel technology manager at HHM. "Comcast lets us
scale up our services with a simple phone call to a dedicated account rep who
understands our business goals and what it takes to achieve them. As we
continue to expand our footprint, knowing that we can rely on 24/7 support
from a local team that's backed by a national brand gives us the ability to
focus our efforts on our guests, where they belong."
With the Comcast Business Hospitality suite, HHM can utilize a combination of
Ethernet, Internet and TV services that provide an expansive television lineup
alongside more bandwidth for guest rooms and meeting spaces. One of its
Philadelphia-based five-star properties, The Rittenhouse, was able to increase
its bandwidth from multiple T1 lines to a 100Megabits-per-second (Mbps)
Comcast Business Ethernet connection, to provide the hotel's business guests
and event organizers with fast and reliable connectivity when they need it.
The Rittenhouse, The Graham Georgetown in Washington, D.C., and The Boxer in
Boston – all Hersha Hospitality properties – are just a few examples of many
affiliated hotels using this service to manage video feeds from a central
location instead of within each guest room, which also reduces in-room clutter
by eliminating unnecessary equipment.
"Upgrading a hotel's infrastructure with services like Ethernet and HDTV can
improve both the customer and employee experiences, manage costs, minimize
aggravation, and make it possible to add exciting new amenities to keep guests
happy," said Kevin Conmy, vice president of Comcast Business, Freedom Region.
"Our advanced network allows us to deliver all of the benefits that make the
overall hotel experience a more pleasant one, while also providing the
capacity necessary to allow for video monitoring tools."
About Comcast Business
Comcast Business, a unit of Comcast Cable, provides advanced communication
solutions to help organizations of all sizes meet their business objectives.
Through a modern, advanced network that is backed by 24/7 technical support,
Comcast delivers Business Internet, TV and Voice services for cost-effective,
simplified communications management.
The Comcast Business Ethernet suite offers high-performance point-to-point and
multi-point Ethernet services with the capacity to deliver cloud computing,
software-as-a-service, business continuity/disaster recovery and other
bandwidth-intensive applications. Comcast Ethernet services are significantly
faster than standard T1 lines and other legacy technologies, providing
scalable bandwidth from 1 Mbps up to 10 Gigabits-per-second (Gbps) in more
than 20 major US markets.
For more information, call 866-429-3085 or visit
Follow us on Twitter @ComcastBusiness and on other social media networks at
About Comcast Cable
Comcast Cable is the nation's largest video, high-speed Internet and phone
provider to businesses and residential customers. Comcast has invested in
technology to build an advanced network that delivers among the fastest
broadband speeds, and brings customers personalized video, communications and
home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a
global media and technology company. Visit www.comcastcorporation.com for more
SOURCE Comcast Cable
Contact: Maria-Christina Kolodziej, Davies Murphy Group, 781.418.2424,
firstname.lastname@example.org, or Jeff Alexander, Comcast, 215.642.6465,
Press spacebar to pause and continue. Press esc to stop.