Holland, Reddaway and New Penn Receive Quest for Quality Awards for
OVERLAND PARK, Kan., Aug. 15, 2013
OVERLAND PARK, Kan., Aug. 15, 2013 /PRNewswire/ --The readers of Logistics
Management magazine have honored Holland, New Penn and Reddaway as the "best
of the best" with 2013 Quest for Quality Awards. All three operating companies
of YRC Worldwide (NASDAQ: YRCW) were recognized for their exceptional on-time
performance, value, information technology, customer service, equipment and
operations in 2013.
Holland was presented with the 2013 Midwest/Mid-Atlantic Regional LTL Motor
Carriers award and the South/South Central Regional LTL Motor Carriers award,
as well as the Expedited Motor Carriers award. Holland has been a Quest for
Quality award winner for 28 consecutive years and an Expedited Motor Carriers
award category winner for six consecutive years.
"The Quest for Quality awards are very important to Holland," said Scott Ware,
president of Holland. "What these awards tell us is that we have been
consistently successful in fulfilling all of our service goals. We are very
thankful for this recognition and will continue to work hard to maintain the
same award-winning performance in the future."
New Penn received its 2013 award in the Northeast/Mid-Atlantic Regional LTL
Motor Carriers category. This is the 19^th year that New Penn has received a
Quest for Quality Award.
"There is nothing more important to New Penn than the satisfaction of our
customers and industry professionals," said Steve Gast, president of New Penn.
"Receiving this award is a sign that New Penn is achieving that primary goal,
and the importance of such an affirmation is immense. It is to the exceptional
employees at New Penn that we owe our thanks, and it is through their
commitment to service and quality that we will continue to excel in the years
Reddaway was the proud recipient of the 2013 Quest for Quality Award in the
Western Regional LTL Motor Carriers category. This marks the 20^th year that
Reddaway has received a Quest for Quality award.
"We are very pleased to be receiving this recognition," said T.J. O'Connor,
president of Reddaway. "Quest for Quality awards are based on thorough
evaluations by individuals within the industry and are an excellent means of
gauging company performance. We would like to thank Logistics Management for
this honor, and also our dedicated employees for serving as the foundation for
all of our successes."
"What makes the Quest for Quality Awards stand out in the market is the fact
that the winners are determined by the readers of Logistics Management--the
buyers of logistics and transportation services who put these carriers and
service providers to work around the clock and around the globe," said Michael
Levans, Group Editorial Director of Peerless Media, LLC., the publisher of
"And when you consider the challenging operating environment in which our
nation's transportation services providers have been operating over the past
12 months, our editorial staff agrees that walking away with a Quest for
Quality Award in 2013 is nothing less than a tremendous achievement."
For three decades, Logistics Management's Quest for Quality Survey has been
regarded as the most important measure of customer satisfaction and
performance excellence in the transportation and logistics industry. The Quest
for Quality awards are the gold standard for customer satisfaction and
performance excellence. Logistics and supply chain decision-makers from around
the country rate providers on a number of objective service metrics to select
the "best of the best." The categories of measure include on-time performance,
value, information technology, customer service, and equipment and operations.
Find the full list of winners in each category in the August issue of
Logistics Management and online at:
Holland has long been recognized for delivering the most next-day service
lanes in its territory and annually records one of the lowest claim ratios in
the industry. Founded in Holland, Mich., in 1929, Holland provides industry
leading, on-time reliability for less-than-truckload shipments in the central
and southeastern United States and in eastern Canada. Holland, recognized by
Logistics Management magazine with its 2013 Quest for Quality award for 28
consecutive years, was honored for performance excellence in 2013 with the
Midwest/Mid-Atlantic Regional LTL Motor Carriers award and the South/South
Central Regional LTL Motor Carriers award, as well as the Expedited Motor
Carriers award. For more information, visit hollandregional.com. Holland is a
subsidiary of YRC Worldwide.
About New Penn
New Penn, a regional less-than-truckload motor carrier based in Lebanon, Pa.,
provides industry-leading reliability and next-day service through a network
of 25 service centers in the northeastern United States, Quebec, Canada and
Puerto Rico. New Penn is widely regarded as one of the most efficiently
operated transportation providers and has one of the lowest claim ratios in
the industry. A recipient of the Quest for Quality Awards from Logistics
Management magazine for 19 years, New Penn received performance excellence
recognition in 2013 in the Northeast/Mid-Atlantic Regional LTL Carriers
category. For more information, visit www.newpenn.com. New Penn is a
subsidiary of YRC Worldwide.
Reddaway, founded in Oregon City, Ore., has served the Pacific Northwest since
1919. Through its comprehensive regional service center network, Reddaway has
built a long-standing tradition of reliable, next-day and two-day delivery
services for less-than-truckload shipments in the western United States and
Canada, including Alaska and Hawaii. Reddaway, a 20-time Quest for Quality
award winner, received the recognition in 2013 from Logistics Management
magazine in the Western Regional LTL Motor Carriers category. For more
information, visit reddawayregional.com. Reddaway is a subsidiary of YRC
Media Contact: Suzanne Dawson
LAK Public Relations, Inc.
SOURCE YRC Worldwide: Holland, New Penn, Reddaway
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