InterCall Releases ECC Lync Edition for Enterprise-wide Audio Conferencing Deployments

  InterCall Releases ECC Lync Edition for Enterprise-wide Audio Conferencing
  Deployments

  New Solution Optimizes Microsoft Lync Investments With Improved Audio and
                                   Coverage

Business Wire

CHICAGO -- August 14, 2013

InterCall, a subsidiary of West Corporation and the world's largest
conferencing and collaboration services provider, today announced the release
of ECC Lync Edition, a hosted, reservation-less audio conferencing solution
that complements the Microsoft^® Lync^™ unified communications platform by
delivering secure, high-quality integration between VoIP and PSTN (Public
Switched Telephone Network) users.

InterCall’s ECC (Enterprise Connectivity Conferencing) solution allows clients
to leverage their voice infrastructure investment by augmenting it with
InterCall’s global cloud, featuring over 400,000 access ports. ECC Lync
Edition builds on this to deliver expanded PSTN capacity and full global
coverage to enterprises with investments in the Lync platform. The PSTN
solution eliminates barriers caused by country-specific VoIP compliance
restrictions that prevent enterprise customers from fully leveraging Lync.

As a hybrid on-premise conferencing solution that works with both IP and PSTN
connections, ECC Lync Edition provides complete audio integration with PSTN
audio, native conferencing control and booking – all without an end-user
client download, additional plug-ins to install or additional user interfaces
to learn. Now enterprises with existing Lync investments can support
multiple-participant conferencing without further investments in architecture.

“With ECC Lync Edition, clients gain global conferencing coverage with
superior audio quality and an easy-to-use interface,” said Rob Bellmar, Senior
Vice President of Conferencing & Collaboration at InterCall. “Attaching our
cloud to their Lync environment allows seamless access and integration for on
and off-network participants.”

ECC Lync Edition provides flexibility for expanded conference participation
while allowing users to manage meetings through their Lync clients. Because of
its complete global number set, an organization can obtain coverage in more
than 100 countries with a single agreement.

“Every day, customers choose the Lync platform because it improves user
productivity by enabling real-time, rich communication
experiences.InterCall’s integrated Lync offering, qualified by Microsoft,
adds significant value to customers seeking a unified environment that is
affordable and easy to manage,” said Laura Howard, Senior Director at
Microsoft.

InterCall partnered with Clarity Consulting, an applications developer with
vast experience in Microsoft platforms, to develop ECC Lync Edition, which
combines the power of Clarity Converge with InterCall’s Reservationless-Plus^®
audio service and the Lync ^ unified communications platform.

The Clarity Converge software can run on a Trusted Application Server in the
enterprise environment, and InterCall’s Reservationless-Plus lets enterprises
host conference calls anytime they choose via a dedicated phone number,
conference code and PIN.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and
collaboration services provider in the world. Founded in 1991, InterCall
offers telephony, messaging, webcasting, virtual environment, and conferencing
and collaboration tools for businesses of all sizes, from large global
enterprises to small or regional companies. With a global footprint and broad
service capabilities, InterCall’s flexible models for hosted, managed and
on-premise communication services help companies get the most out of their
business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales
offices, is bolstered by operations in Canada, Mexico, Latin America, the
Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New
Zealand, China, India, Hong Kong, Singapore and Japan. For more information,
please visit InterCall.

About Clarity Consulting, Inc.

Clarity Consulting Inc. develops, customizes and implements software solutions
to help clients achieve their unique visions and drive business results.
Clarity's versatile and talented consultants specialize in application
development, business intelligence, legacy integration and e-commerce websites
for a range of clients, from retail and manufacturing industries to financial
institutions. Clarity Consulting Inc. is based in Chicago, Illinois, USA. For
more information about our company, our people, and our solutions, please
visit www.claritycon.com.

Contact:

InterCall
Tech Image
Philip Anast, 312-673-6054
philip.anast@techimage.com