Sparta Consulting Successfully Implements SAP(R) Customer Relationship Management and Billing for the Metropolitan Utilities

Sparta Consulting Successfully Implements SAP(R) Customer Relationship 
Management and Billing for the Metropolitan Utilities
District of Omaha 
AUSTIN, TX and OMAHA, NE -- (Marketwired) -- 08/13/13 --  Sparta
Consulting, a KPIT Cummins company, and the Metropolitan Utilities
District (M.U.D.) today announced the successful go-live of a new and
comprehensive customer information system. The SAP(R) applications
involved in the project included SAP Customer Relationship Management
and Billing for Utilities, SAP Plant Maintenance, SAP Business
Communications Management, and SAP BusinessObjects(TM) Business
Intelligence software. All the software was implemented successfully
and will help set M.U.D. on an unremitting path to excellence. 
Sparta and M.U.D. teams reached resounding success by improving
operational efficiency and effectiveness, and setting up an
infrastructure to enable innovation and growth in the near future in
areas such as smart metering and customer enablement. This was
accomplished through collaboration between M.U.D. and Sparta, tight
organizational alignment, executive leadership governance, extensive
training, communications and overwhelming commitment from all the
groups involved. 
Commenting on the successful implementation, Mark Doyle, Chief
Information Officer and Senior Vice President of M.U.D., said, "Our
recent implementation of the SAP software has provided
state-of-the-art tools enabling us to improve internal efficiency and
dramatically increase our service level to our customers. The
overwhelming success of this comprehensive implementation would not
have been possible without the extensive collaboration between our
personnel and Sparta. Together, we built a project framework that
allowed organizational alignment and executive leadership governance
that are critical aspects of any successful initiative." 
Aasim Hasan, Executive Vice President and leader of energy and
utilities business for Sparta, a KPIT Cummins company, said, "As the
fifth-largest public gas utility in the United States, M.U.D. made it
a priority to have the most robust customer information system in
place that was scalable and user friendly. By leveraging the
state-of-the-art SAP Customer Relationship and Billing Management for
Utilities with Sparta's rapid-deployment solut
ion for the utilities
industry, M.U.D. has been able to maximize its IT investment and is
equipped to serve its customers more efficiently. We are proud to be
M.U.D.'s partner in its technology transformation journey." 
About M.U.D.
 Metropolitan Utilities District (M.U.D.), the only
metropolitan utility district in the State of Nebraska, is the
fifth-largest public gas utility in the United States, and provides a
product and service at rates that are lower than area investor-owned
utilities. M.U.D. serves natural gas to customer-owners in Omaha,
Bennington, Fort Calhoun, Springfield, Yutan and 85 percent of
Bellevue. M.U.D. also provides safe drinking water to Omaha,
Bellevue, Bennington, Carter Lake, LaVista, Ralston, Waterloo and the
Papio-Missouri Natural Resources District (which supplies water to
Fort Calhoun). www.mudomaha.com 
About Sparta Consulting
 Sparta Consulting, a KPIT Cummins company,
is a fast-growing SAP channel and services partner offering an
expansive portfolio of pre-packaged, industry-specific SAP software
solutions and IT services. An SAP gold channel partner and
SuccessFactors consulting partner, it delivers consulting and system
integration services that enable pervasive business transformation
for growth-oriented organizations across manufacturing, automotive
and energy and utilities industries. For more information, visit
www.spartaconsulting.com. 
SAP and all SAP logos are trademarks or registered trademarks of SAP
AG in Germany and in several other countries. All other product and
service names mentioned are the trademarks of their respective
companies. Business Objects, BusinessObjects, and the Business
Objects logo are trademarks or registered trademarks of Business
Objects in the United States and/or other countries. Business Objects
is an SAP company. 
For inquiries contact:
Albert Lilly
alilly@spartaconsulting.com 
888-985-0301 
 
 
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