Case Study Published by UMF Corporation Supports Role of Improved
Environmental Hygiene in Increasing HCAHPS Scores, Lowering Hospital
Infections at Rush-Copley
CHICAGO -- August 13, 2013
A new UMF Corporation case study examines the role of improved environmental
hygiene in lowering infections and raising HCAHPS Scores at Rush-Copley
Medical Center in Aurora, IL, near Chicago.
The case study, “Improved Environmental Hygiene Lowers Infections and Raises
HCAHPS Scores at Rush-Copley,” examines how Environmental Services (ES)
leadership at the 210-bed Level II trauma center set out in 2010 to improve
patient satisfaction on the important Cleanliness of the Hospital Environment
of the federal government’s Hospital Consumer Assessment of Healthcare
Providers and Systems (HCAHPS). And in 2012, the hospital enrolled in the
State of Illinois’ Campaign to Eliminate Clostridium Difficile (C. difficile),
of which environmental cleaning and monitoring is a primary element for
This two-pronged initiative has helped Rush-Copley to decrease its C.
difficile rates by more than 50 percent, well below the national average. And,
the work has resulted in a significant improvement in the hospital’s national
HCAHPS percentile ranking for patient satisfaction with room cleanliness,
putting Rush-Copley ahead of other local hospitals.
According to the case study, as part of the initiative, ES staff members have
been given a role in informing patients and their families of how a thorough
cleaning process is protecting them.
According to Elizabeth Sainski, a Sodexo manager responsible for Hospitality
and Environmental Services at Rush-Copley, ES staff members are instructed on
how to enter the patient room, introduce themselves, let patients know they
are there to clean and disinfect, that they will use separate color coded
wipers and flat mops for the patient room and the bathroom, and only use them
in that room – to prevent the spread of bacteria and eliminate
The scripting while in the room is very important, Sainski said, because the
ES staff member is actively telling the patient how the cleaning is protecting
him or her, thereby changing the perception of the cleaning and the sense of
In 2011, Rush-Copley implemented UMF Corporation’s PerfectCLEAN Hygiene
Specialist® program, a rigorous training and education of ES staff, after
which participating members are designated as Hygiene Specialists.
The case study, part of UMF Corporation’s Intervention Series, can be
downloaded from the company’s website, www.perfectclean.com.
About Rush-Copley Medical Center, Aurora, IL
Rush-Copley Medical Center in Aurora, Illinois, is a 210-bed Level II trauma
center, treating more than 70,000 patients in its emergency room each year.
Nearly 500 physicians and 2,000 clinical and professional staff members
provide advanced cancer, heart, neurology and joint replacement services. The
hospital is a member of the Rush System for Health, a not-for-profit academic
medical center comprising Rush University Medical Center, Rush University,
Rush Oak Park Hospital and Rush Health.
About UMF Corporation
Innovators and specialists in environmental hygiene, UMF Corporation delivers
advanced, patented antimicrobial technology with industry-leading
PerfectCLEAN® products, education, training, motivation and support. For more
than 10 years, the company has been an aggressive advocate of raising
standards in the battle to reduce pHAIs. The company, headquartered in the
Chicago area, is the only U.S. Company that designs, engineers and
manufactures high-performance fibers and accessories to help its customers
meet tough new challenges in public health and safety.
For more information, visit http://www.perfectclean.com
Kenneth Swoyer, 847-424-1256
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